Auto Recalls for Consumers

2011 CHEVROLET CRUZE Recall - Campaign #16V502000

 
Auto Recalls For Consumers

2011 CHEVROLET CRUZE RECALL - #16V502000

RECALL FOR POWER TRAIN : AUTOMATIC TRANSMISSION : CONTROL MODULE (TCM, PCM)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2011 CHEVROLET CRUZE
Manufacturer General Motors LLC
Manufactured between 1/11/2011 - 8/14/2015
Recalled on 7/5/2016
Influenced by General Motors LLC
Owners Notified on 10/14/2016
# Affected 8,367
Recalled for POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
 
Description General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequences If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Corrective action GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2011 CHEVROLET CRUZE Recall for STEERING

2011 CHEVROLET CRUZE Recall for STEERING, COLUMN

2011 CHEVROLET CRUZE Recall for STEERING, GEAR BOX, SHAFT SECTOR

2011 CHEVROLET CRUZE Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, GEAR POSITION INDICATION (PRNDL)

2011 CHEVROLET CRUZE Recall for ENGINE AND ENGINE COOLING

2011 CHEVROLET CRUZE Recall for FUEL SYSTEM, GASOLINE, STORAGE, TANK ASSEMBLY, MOUNTING

2011 CHEVROLET CRUZE Recall for SERVICE BRAKES, HYDRAULIC, POWER ASSIST

2011 CHEVROLET CRUZE Recall for ELECTRICAL SYSTEM, IGNITION
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Comments

12/23/2011 - Ohiocruze
Loved my Cruze until the clutch went bad at 3600 miles! Mostly highway driving, and I am experienced driver who learned to drive on a manual transmission. GM will not cover the cost of replacing the clutch due to driver error.


6/21/2011 - Cruzer
I have a Chevy Cruze 2011 and had this problem happened to me. I put my car in park to pick up my mail from the mailbox and as soon as i released the brake pedal and got out of the car, my car starting rolling in reverse. Luckly im young enough that i was able to maneuver myself into the moving vehicle and set the parking brake on it before it caused a serious accident. Since then the problem has been corrected for free by the dealer. But i still love my Cruze. Its a awesome car.

Do you drive a 2011 CHEVROLET CRUZE?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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