Auto Recalls for Consumers

2014 DODGE DURANGO Recall - Campaign #18V332000

 
Auto Recalls For Consumers

2014 DODGE DURANGO RECALL - #18V332000

RECALL FOR ELECTRICAL SYSTEM : SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2014 DODGE DURANGO
Manufacturer Chrysler (FCA US LLC)
Manufactured between 6/2/2013 - 5/23/2018
Recalled on 5/22/2018
Influenced by Chrysler (FCA US LLC)
Owners Notified on 6/4/2018
# Affected 4,846,885
Recalled for ELECTRICAL SYSTEM: SOFTWARE
 
Description Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequences If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective action Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2014 DODGE DURANGO Recall for SERVICE BRAKES, HYDRAULIC, POWER ASSIST, VACUUM

2014 DODGE DURANGO Recall for SERVICE BRAKES

2014 DODGE DURANGO Recall for VEHICLE SPEED CONTROL, ACCELERATOR PEDAL

2014 DODGE DURANGO Recall for FORWARD COLLISION AVOIDANCE, ADAPTIVE CRUISE CONTROL

2014 DODGE DURANGO Recall for ELECTRICAL SYSTEM, WIRING

2014 DODGE DURANGO Recall for ELECTRICAL SYSTEM, ALTERNATOR/GENERATOR/REGULATOR

2014 DODGE DURANGO Recall for ELECTRONIC STABILITY CONTROL

2014 DODGE DURANGO Recall for AIR BAGS

2014 DODGE DURANGO Recall for SEAT BELTS

2014 DODGE DURANGO Recall for EQUIPMENT, ELECTRICAL, RADIO/TAPE DECK/CD ETC.

2014 DODGE DURANGO Recall for ELECTRICAL SYSTEM, ALTERNATOR/GENERATOR/REGULATOR

2014 DODGE DURANGO Recall for SERVICE BRAKES, HYDRAULIC, POWER ASSIST

2014 DODGE DURANGO Recall for SERVICE BRAKES

2014 DODGE DURANGO Recall for ELECTRICAL SYSTEM, ALTERNATOR/GENERATOR/REGULATOR

2014 DODGE DURANGO Recall for ELECTRICAL SYSTEM, WIRING

2014 DODGE DURANGO Recall for VEHICLE SPEED CONTROL, CRUISE CONTROL
Technical Service Bulletins May 21, 2018 - 010000 STEERING
Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heat

May 21, 2018 - 100000 POWER TRAIN
Flash: Vehicle Drivability and Shift Quality Improvements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the vehicle drivability and shift quality may no

May 21, 2018 - 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customer

May 21, 2018 - 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Flash: Shift Quality Improvements While in 4X4 Low-Range Mode This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the shift quality while in 4X4 low range mo

May 21, 2018 - 110000 ELECTRICAL SYSTEM
Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heat

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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