Auto Recalls for Consumers

FORD EXPEDITION - 1997 FORD EXPEDITION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 843 complaints filed for the 1997 FORD EXPEDITION

Below is a list of complaints & problems filed against the 1997 FORD EXPEDITION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 1997 FORD EXPEDITION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (29) Engine And Engine Cooling (90) Latches Locks Linkages (26) Service Brakes Air (6) Tires (38)
Child Seat (1) Equipment (21) Other (2) Service Brakes Electric (1) Trailer Hitches (3)
Communications (1) Exterior Lighting (13) Parking Brake (7) Service Brakes Hydraulic (103) Unknown Or Other (15)
Electrical System (97) Fuel System Gasoline (16) Power Train (76) Steering (99) Vehicle Speed Control (78)
Electronic Stability Control (1) Fuel System Other (4) Seat Belts (15) Structure (38) Visibility (47)
Engine (8) Interior Lighting (8) Seats (8) Suspension (143) Wheels (42)

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ComplaintDescription

STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS

5/27/2015 - WYNCOTE, PA
THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND NOTICED CORROSION UNDERNEATH THE UNDERCARRIAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

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STEERING

5/27/2015 - WYNCOTE, PA
THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND NOTICED CORROSION UNDERNEATH THE UNDERCARRIAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

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STEERING

4/8/2015 - LAFAYETTE, LA
THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE TURNING THE STEERING WHEEL TO THE LEFT, THE TIRES TURNED TO THE RIGHT WITHOUT WARNING. WHILE DRIVING OVER A SPEED BUMP, THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.

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STRUCTURE: BODY

4/1/2015 - RENTON, WA
THE VEHICLE WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK. HAVE ACCIDENT, THE CAR ROLL OVER TO ANOTHER CAR, I CAN"T PARK DOWN HILL IS TO DANGERS, IS NOT SAFETY .

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STRUCTURE: BODY

4/1/2015 - RENTON, WA
THE VEHICLE WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK. HAVE ACCIDENT, THE CAR ROLL OVER TO ANOTHER CAR, I CAN"T PARK DOWN HILL IS TO DANGERS, IS TOT SAFETY .

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ENGINE

2/24/2015 - VIRGINIA BEACH, VA
SPARK PLUG BLOW OUT. ON MY TRIP FROM VA TO PA SPARK PLUG BLEW OUT WHILE ON I95 IN DELAWARE A SNOWSTORM ABOUT TO START AND I GOT STRANDED. NO PART STORE HAS ANY ANSWERS, AUTO REPAIR SHOPS WANT TO CHANGE $300+ DOLLARS TO FIX. THERE IS A REPAIR KIT THAT CANNOT BE BOUGHT IN ANY AUTO PART STORE ONLY ONLINE. MY TRUCK IS YET IN PA CAN'T AFFORD HAVING IT TOWED BACK TO VA.. HAD TO GET A RENTAL TO COME BACK HOME. FORD NEEDS TO DO THE RIGHT THING HERE.

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ENGINE

1/13/2015 - ROANOKE, VA
SPARK PLUG BLEW OUT, BROKE COIL AND DAMAGED HEAD

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LATCHES/LOCKS/LINKAGES

9/30/2014 - AKRON, OH
THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR CHILD SAFETY LOCK ACTIVATED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

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FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY

7/24/2014 - COHASSET, MN
THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAP SEPARATED FROM THE VEHICLE DUE TO RUSTING OF THE SUB FRAME AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 260.000. UPDATED 9/4/14

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STRUCTURE: FRAME AND MEMBERS

7/24/2014 - COHASSET, MN
THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAP BECAME SEPARATED FROM THE VEHICLE DUE TO RUSTING OF THE SUB FRAME AREA. THE AREA THAT WAS ATTACHED TO THE STRAP TO THE SECURE THE FUEL TANK WAS THE AFFECTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 260,000. UPDATED 09/05/14

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