Auto Recalls for Consumers

DODGE DURANGO - 2000 DODGE DURANGO Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 1061 complaints filed for the 2000 DODGE DURANGO

Below is a list of complaints & problems filed against the 2000 DODGE DURANGO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2000 DODGE DURANGO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (54) Equipment (8) Latches Locks Linkages (43) Service Brakes Air (4) Tires (22)
Communications (1) Exterior Lighting (9) Parking Brake (2) Service Brakes Hydraulic (76) Unknown Or Other (13)
Electrical System (55) Fuel Propulsion System (4) Power Train (129) Steering (88) Vehicle Speed Control (26)
Electronic Stability Control (2) Fuel System Gasoline (10) Seat Belts (16) Structure (4) Visibility (22)
Engine (21) Fuel System Other (1) Seats (31) Suspension (643) Wheels (13)
Engine And Engine Cooling (137) Interior Lighting (1) Service Brakes (5)

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ComplaintDescription

ELECTRICAL SYSTEM

1/11/2016 - DETROIT, MI
I WAS IN LINE AT A DRIVE THRU RESTUARANT WHEN I SMELLED SMOKE GOT OUT OF THE VEHICLE AND SAW FLAMES POURING FROM UNDER THE FRONT OF THE CAR, I YELLED FOR THE PEOPLE IN FRONT OF ME TO MOVE AND MOVED THE CAR TO A SAFER PLACE IN THE PARKING LOT. SINCE I HAD LEFT ALL BELONGINGS INCLUDING MY PHONE ASSISTANCE WAS REQUESTED FROM SPECTATORS TO CALL THE FIRE DEPARTMENT WHO CAME AND PUT THE FIRE OUT, BY THEN THERE WASN NOT MUCH LECT UNDER THE HOOD AS IT HAD ALL BURNED.

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SEATS

10/28/2015 - AUBURN, CA
DRIVERS POWER SEAT 'SLACK". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.

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ELECTRICAL SYSTEM

10/28/2015 - AUBURN, CA
DRIVERS POWER SEAT 'SLACK". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.

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TIRES

10/26/2015 - MERIGOLD, MS
LEFT CAMPGROUND PULLING PONTOON BOAT, TRAVELED APPROXIMATELY 10 MILES AND RIGHT REAR TIRE SIDEWALL BLEW OUT. CONTACTED TIRE INSTALLER WHO CONTACTED THEIR TIRE DISTRIBUTOR AND WAS TOLD BLOWOUT WAS RESULT OF UNDER INFLATION, EVEN THOUGH NO ONE FROM INSTALLER OR DISTRIBUTOR EXAMINED TIRE. CONTACTED MANUFACTURER VIA EMAIL AND EVEN SENT PHOTOS OF FAILED TIRE AND ONE REMAINING TIRE WITH LARGE "DENT" IN SIDEWALL AND WAS TOLD THEY COULD NOT EVALUATE TIRES FROM PHOTOS. WE REPLACED ALL 4 TIRES WITH NEW ONES OF A DIFFERENT BRAND.

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ENGINE

10/9/2015 - WEST PALM BEACH, FL
FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.

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SEATS

10/9/2015 - WEST PALM BEACH, FL
FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.

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SERVICE BRAKES

7/28/2015 - NORTH ROYALTON, OH
THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE TENSIONER HANGED FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TENSIONER WAS RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

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ELECTRICAL SYSTEM

4/13/2015 - FALLING WATERS, WV
THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE AIR CONDITIONER LEAKED UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADDED DYE TO THE REFRIGERANT TO DETERMINE WHERE THE LEAK WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

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SEATS

12/16/2014 - AUGUSTA, GA
WHILE DRIVING THE VEHICLE ON THE INTERSTATE, I APPLIED THE BRAKES AND THE FRONT SEAT SHIFTED FORWARD. A DRIVER SEAT SHOULD BE STATIONARY AND NOT ROCK FORWARD WHEN YOU DRIVING. DEFINITELY A SAFETY HAZARD.

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ELECTRICAL SYSTEM

10/8/2014 - CANTON, MI
DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.

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