| Complaint | Description |
ELECTRICAL SYSTEM | 1/11/2016 - DETROIT, MI
I WAS IN LINE AT A DRIVE THRU RESTUARANT WHEN I SMELLED SMOKE GOT OUT OF THE VEHICLE AND SAW FLAMES POURING FROM UNDER THE FRONT OF THE CAR, I YELLED FOR THE PEOPLE IN FRONT OF ME TO MOVE AND MOVED THE CAR TO A SAFER PLACE IN THE PARKING LOT. SINCE I HAD LEFT ALL BELONGINGS INCLUDING MY PHONE ASSISTANCE WAS REQUESTED FROM SPECTATORS TO CALL THE FIRE DEPARTMENT WHO CAME AND PUT THE FIRE OUT, BY THEN THERE WASN NOT MUCH LECT UNDER THE HOOD AS IT HAD ALL BURNED.
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SEATS | 10/28/2015 - AUBURN, CA
DRIVERS POWER SEAT 'SLACK". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.
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ELECTRICAL SYSTEM | 10/28/2015 - AUBURN, CA
DRIVERS POWER SEAT 'SLACK". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.
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TIRES | 10/26/2015 - MERIGOLD, MS
LEFT CAMPGROUND PULLING PONTOON BOAT, TRAVELED APPROXIMATELY 10 MILES AND RIGHT REAR TIRE SIDEWALL BLEW OUT. CONTACTED TIRE INSTALLER WHO CONTACTED THEIR TIRE DISTRIBUTOR AND WAS TOLD BLOWOUT WAS RESULT OF UNDER INFLATION, EVEN THOUGH NO ONE FROM INSTALLER OR DISTRIBUTOR EXAMINED TIRE. CONTACTED MANUFACTURER VIA EMAIL AND EVEN SENT PHOTOS OF FAILED TIRE AND ONE REMAINING TIRE WITH LARGE "DENT" IN SIDEWALL AND WAS TOLD THEY COULD NOT EVALUATE TIRES FROM PHOTOS. WE REPLACED ALL 4 TIRES WITH NEW ONES OF A DIFFERENT BRAND.
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ENGINE | 10/9/2015 - WEST PALM BEACH, FL
FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.
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SEATS | 10/9/2015 - WEST PALM BEACH, FL
FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.
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SERVICE BRAKES | 7/28/2015 - NORTH ROYALTON, OH
THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE TENSIONER HANGED FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TENSIONER WAS RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
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ELECTRICAL SYSTEM | 4/13/2015 - FALLING WATERS, WV
THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE AIR CONDITIONER LEAKED UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADDED DYE TO THE REFRIGERANT TO DETERMINE WHERE THE LEAK WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
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SEATS | 12/16/2014 - AUGUSTA, GA
WHILE DRIVING THE VEHICLE ON THE INTERSTATE, I APPLIED THE BRAKES AND THE FRONT SEAT SHIFTED FORWARD. A DRIVER SEAT SHOULD BE STATIONARY AND NOT ROCK FORWARD WHEN YOU DRIVING. DEFINITELY A SAFETY HAZARD.
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ELECTRICAL SYSTEM | 10/8/2014 - CANTON, MI
DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.
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