Auto Recalls for Consumers

CHRYSLER TOWN AND COUNTRY Problems with Engine & Engine Cooling, Power Train

 
Auto Recalls For Consumers

2001 CHRYSLER TOWN AND COUNTRY Problems & Complaints

Read complaint(s) filed for the 2001 CHRYSLER TOWN AND COUNTRY. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2001 CHRYSLER TOWN AND COUNTRY by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (459 Complaints)
Date reported Jan 15, 2004
Location SAN DIEGO, CA
Manufacturer DAIMLERCHRYSLER CORPORATION
Vehicle 2001 CHRYSLER TOWN AND COUNTRY
Transmission Automatic
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved
Injuries 0
Deaths 0
Source Consumer Action Group
All Complaints

WE PURCHASED THIS VAN ON 7/31/01. THE A/C COMPRESSOR HAS BEEN REPLACED THREE TIMES AND SOME OTHER A/C PART WAS REPAIRED AS WELL. THE TRANSMISSION COMPLETELY FAILED CAUSING THE CAR TO STOP ON THE FREEWAY WITH MY WIFE AND TWO SMALL CHILDREN IN THE VAN. THERE HAVE BEEN OTHER LESS CRITICAL PROBLEMS REPAIRED UNDER THE 3/36 WARRANTY AS WELL. CHRYSLER GAVE US THEIR 7 YR./100,000 MILE SERVICE CONTRACT FOR FREE AFTER I DEMANDED A BUYBACK (7-1-02 LETTER) AFTER THE TRANSMISSION FAILED. THEY DECLINED A BUYBACK BECAUSE THE PROBLEM HAD BEEN REPAIRED. AFTER THE A/C WAS LAST REPAIRED, I WROTE AGAIN (5-12-03) AND DEMANDED A BUYBACK OR REPLACEMENT. THEY REFERRED IT TO THEIR THIRD-PARTY IMPARTIAL SERVICES GROUP (ISG) TO SET UP A REPLACEMENT. COMMUNICATIONS HAVE BEEN INITIATED WITH US FOR A REPLACEMENT, BUT WE MAY WANT A BUYBACK INSTEAD. WHEN I VERBALLY ASKED ISG ABOUT A REFUND, THEY SAID IT WASN'T AUTHORIZED. I SENT A FOLLOW-UP FAX ON 5-26-03 ASKING FOR THE DETAILS OF A REFUND UNDER CALIFORNIA LAW. I AM AWAITING A RESPONSE.

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