Auto Recalls for Consumers

FORD EXPLORER - 2001 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 354 complaints filed for the 2001 FORD EXPLORER

Below is a list of complaints & problems filed against the 2001 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2001 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (26) Exterior Lighting (11) Power Train (38) Structure (24) Vehicle Speed Control (37)
Electrical System (24) Fuel System Gasoline (9) Seat Belts (10) Suspension (39) Visibility (17)
Engine (1) Fuel System Other (2) Seats (22) Tires (67) Visibility Wiper (1)
Engine And Engine Cooling (40) Latches Locks Linkages (2) Service Brakes Hydraulic (34) Unknown Or Other (8) Wheels (9)
Equipment (10) Parking Brake (1) Steering (19)

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ComplaintDescription

POWER TRAIN

4/21/2014 - RENSSELAER, NY
FOR THE SECOND TIME, THE VEHICLE'S TRANSMISSION FAILED, LEAVING THE VEHICLE COMPLETELY POWERLESS WHILE DRIVING. THE TRANSMISSION ALSO FAILED AT APPROXIMATELY 70,000 MILES IN 2006, AGAIN WHILE DRIVING THE VEHICLE IN TRAFFIC. IN BOTH CASES, I, AS THE DRIVER, WAS NEARLY INVOLVED IN ACCIDENTS WITH OTHER VEHICLES BECAUSE OF THE COMPLETE LOSS OF THE TRANSMISSION POWER TRAIN. THE VEHICLE ALSO GAVE NO WARNING OF THE FAILURE PRIOR TO THESE EVENTS. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A LONG-STANDING DESIGN DEFECT WITH FORD EXPLORERS, WITH A HIGH NUMBER OF VEHICLES FROM THE EARLY 2000S SUFFERING SIMILAR TRANSMISSION FAILURES. THIS IS BOTH DANGEROUS AND, I BELIEVE, A DEFECT THAT COULD CAUSE INJURY AND/OR DEATH.. I ALSO WISH TO ADD THAT THIS VEHICLE, WHICH IS 4 WHEEL DRIVE AND INCLUDES A FACTORY INSTALLED TOWING PACKAGE, HAS ONLY OCCASIONALLY BEEN USED FOR TOWING A BOAT (2X PER YEAR) AND IS SELDOM USED IN ITS 4 WHEEL DRIVE CAPACITY (ONLY ON SNOW COVERED ROADS 2-3 TIMES PER YEAR). THE VEHICLE HAS BEEN WELL MAINTAINED. THE COST OF THE REPAIRS IN EACH CASE WAS OVER $2,000.

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EXTERIOR LIGHTING

2/23/2014 - FORT WORTH, TX
AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHTAS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. I TOOK IT TO THE FORD SHOP AND THEY TOLD ME THAT THEY HAVE FIXED SEVERAL AND THEY GO RIGHT BACK OUT IT WAS A WASTE OF MY TIME.. DOES SOMEONE HAVE TO GET KILLED BEFORE U ALL FIX THIS IF U TRY TO TAKE OFF AND IT SLIPS AND WILL NOT GO U CAN AND WILL GET HIT

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ELECTRICAL SYSTEM

2/23/2014 - FORT WORTH, TX
AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHTAS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. I TOOK IT TO THE FORD SHOP AND THEY TOLD ME THAT THEY HAVE FIXED SEVERAL AND THEY GO RIGHT BACK OUT IT WAS A WASTE OF MY TIME.. DOES SOMEONE HAVE TO GET KILLED BEFORE U ALL FIX THIS IF U TRY TO TAKE OFF AND IT SLIPS AND WILL NOT GO U CAN AND WILL GET HIT

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EXTERIOR LIGHTING

11/15/2013 - SAVAGE, MN
I WAS DRIVING AND I SAW AND SMELT SMOKE. I IMMEDIATELY COULD TELL WHERE IT WAS COMING FROM BECAUSE I SAW THE SMOKE COMING OUT OF THE HAZARD LIGHT ON TOP OF MY STEERING WHEEL, IT THEN TURNED INTO A FLAME,IT WAS INSIDE OF THE STEERING WHEEL. I PULLED OFF TO THE SIDE OF THE ROAD BECAUSE FORTUNATELY I HAD WATER WITH ME AND I POURED A LITTLE BIT OF WATER ON THE FLAMES THAT WERE COMING OUT OF WHERE THE HAZARD LIGHT IS. THIS HAS HAPPENED 2 TIMES,WITH THE FINAL RESULT BEING 2 FIRES. IT HAPPENED A 3RD TIME WITH JUST SMOKE. I NO LONGER HAVE THE ABILITY TO USE MY WINDSHIELD WIPERS AND SOME OF MY INTERIOR LIGHTS NO LONGER WORK. I DON'T KNOW IF THIS HAS CAUSED OTHER PROBLEMS IE...MY CHECK ENGINE LIGHT BEING ON AS WELL AS MY CRUISE CONTROL WORKING WHEN IT WANTS TO AND OTHER TIMES NOT WORKING AT ALL PLUS THE BUTTONS ON THE INNER SIDE OF THE STEERING WHEEL BEING HOT TO THE TOUCH! I'M TERRIFIED TO DRIVE MY OWN CAR!

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ELECTRICAL SYSTEM

11/15/2013 - SAVAGE, MN
I WAS DRIVING AND I SAW AND SMELT SMOKE. I IMMEDIATELY COULD TELL WHERE IT WAS COMING FROM BECAUSE I SAW THE SMOKE COMING OUT OF THE HAZARD LIGHT ON TOP OF MY STEERING WHEEL, IT THEN TURNED INTO A FLAME,IT WAS INSIDE OF THE STEERING WHEEL. I PULLED OFF TO THE SIDE OF THE ROAD BECAUSE FORTUNATELY I HAD WATER WITH ME AND I POURED A LITTLE BIT OF WATER ON THE FLAMES THAT WERE COMING OUT OF WHERE THE HAZARD LIGHT IS. THIS HAS HAPPENED 2 TIMES,WITH THE FINAL RESULT BEING 2 FIRES. IT HAPPENED A 3RD TIME WITH JUST SMOKE. I NO LONGER HAVE THE ABILITY TO USE MY WINDSHIELD WIPERS AND SOME OF MY INTERIOR LIGHTS NO LONGER WORK. I DON'T KNOW IF THIS HAS CAUSED OTHER PROBLEMS IE...MY CHECK ENGINE LIGHT BEING ON AS WELL AS MY CRUISE CONTROL WORKING WHEN IT WANTS TO AND OTHER TIMES NOT WORKING AT ALL PLUS THE BUTTONS ON THE INNER SIDE OF THE STEERING WHEEL BEING HOT TO THE TOUCH! I'M TERRIFIED TO DRIVE MY OWN CAR!

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VISIBILITY/WIPER

11/15/2013 - SAVAGE, MN
I WAS DRIVING AND I SAW AND SMELT SMOKE. I IMMEDIATELY COULD TELL WHERE IT WAS COMING FROM BECAUSE I SAW THE SMOKE COMING OUT OF THE HAZARD LIGHT ON TOP OF MY STEERING WHEEL, IT THEN TURNED INTO A FLAME,IT WAS INSIDE OF THE STEERING WHEEL. I PULLED OFF TO THE SIDE OF THE ROAD BECAUSE FORTUNATELY I HAD WATER WITH ME AND I POURED A LITTLE BIT OF WATER ON THE FLAMES THAT WERE COMING OUT OF WHERE THE HAZARD LIGHT IS. THIS HAS HAPPENED 2 TIMES,WITH THE FINAL RESULT BEING 2 FIRES. IT HAPPENED A 3RD TIME WITH JUST SMOKE. I NO LONGER HAVE THE ABILITY TO USE MY WINDSHIELD WIPERS AND SOME OF MY INTERIOR LIGHTS NO LONGER WORK. I DON'T KNOW IF THIS HAS CAUSED OTHER PROBLEMS IE...MY CHECK ENGINE LIGHT BEING ON AS WELL AS MY CRUISE CONTROL WORKING WHEN IT WANTS TO AND OTHER TIMES NOT WORKING AT ALL PLUS THE BUTTONS ON THE INNER SIDE OF THE STEERING WHEEL BEING HOT TO THE TOUCH! I'M TERRIFIED TO DRIVE MY OWN CAR!

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TIRES

7/10/2013 - SOUTH LAKE TAHOE, CA
AN ACCIDENT OCCURRED WHEREIN A YOUNG MAN WAS SEVERELY INJURED. HE SURVIVED, BUT HAS A PLATE IN HIS JAW, AND SEVERE SCARRING ON HIS FACE. HIS SISTER WAS ALSO A PASSENGER AND WAS INJURED, BUT LESS SEVERELY. THE RIGHT REAR TIRE APPEARS TO HAVE BLOWN OUT, CAUSING THE CRASH. A WITNESS IMMEDIATELY BEHIND THE CAR AT THE TIME OF THE ACCIDENT STATED: "I NOTICED WHAT LOOKED LIKE ONE OF THE RIGHT SIDE TIRES BEND TO THE SIDE AND SUDDENLY EXPLODE. AT THAT POINT THE DRIVER LOST CONTROL DUE TO THE TIRE EXPLOSION AND SWERVED TO THE CENTER DIVIDER AND CRASHED. INFORMATION ON THE TIRES IS AS FOLLOWS: RADIAL SXT ALL TERRAINS. DOT NUMBER ON THE TIRES WERE XFA 0307 AND THE TIRE SIZE WAS 75/16. ALL TIRES PASSED INSPECTION THREE MONTHS BEFORE, WITH A TREAD OF 6/32. THE OFFICER NOTED THE TREAD SEPARATED FROM THE TIRE.

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WHEELS

7/10/2013 - SOUTH LAKE TAHOE, CA
AN ACCIDENT OCCURRED WHEREIN A YOUNG MAN WAS SEVERELY INJURED. HE SURVIVED, BUT HAS A PLATE IN HIS JAW, AND SEVERE SCARRING ON HIS FACE. HIS SISTER WAS ALSO A PASSENGER AND WAS INJURED, BUT LESS SEVERELY. THE RIGHT REAR TIRE APPEARS TO HAVE BLOWN OUT, CAUSING THE CRASH. A WITNESS IMMEDIATELY BEHIND THE CAR AT THE TIME OF THE ACCIDENT STATED: "I NOTICED WHAT LOOKED LIKE ONE OF THE RIGHT SIDE TIRES BEND TO THE SIDE AND SUDDENLY EXPLODE. AT THAT POINT THE DRIVER LOST CONTROL DUE TO THE TIRE EXPLOSION AND SWERVED TO THE CENTER DIVIDER AND CRASHED. INFORMATION ON THE TIRES IS AS FOLLOWS: RADIAL SXT ALL TERRAINS. DOT NUMBER ON THE TIRES WERE XFA 0307 AND THE TIRE SIZE WAS 75/16. ALL TIRES PASSED INSPECTION THREE MONTHS BEFORE, WITH A TREAD OF 6/32. THE OFFICER NOTED THE TREAD SEPARATED FROM THE TIRE.

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ENGINE

5/13/2013 - LEBANON, MO
THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

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STRUCTURE: BODY

4/30/2013 - ROSELLE PARK, NJ
BODY MOUNTS DETERIORATE BEFORE THEIR TIME AND BALL JOINT FAIL.

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