Auto Recalls for Consumers

FORD EXPLORER - 2001 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 371 complaints filed for the 2001 FORD EXPLORER

Below is a list of complaints & problems filed against the 2001 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2001 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (26) Exterior Lighting (11) Parking Brake (1) Service Brakes Hydraulic (34) Unknown Or Other (10)
Electrical System (25) Fuel Propulsion System (1) Power Train (41) Steering (21) Vehicle Speed Control (37)
Engine (3) Fuel System Gasoline (9) Seat Belts (11) Structure (30) Visibility (17)
Engine And Engine Cooling (40) Fuel System Other (2) Seats (24) Suspension (43) Visibility Wiper (2)
Equipment (10) Latches Locks Linkages (2) Service Brakes (2) Tires (67) Wheels (10)
Equipment Adaptive (1)

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ComplaintDescription

VISIBILITY/WIPER

5/2/2016 - MARGATE, FL
THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD THUMP COMING FROM THE REAR HATCH WINDOW. UPON FURTHER INVESTIGATION, THE REAR HATCH WINDOW WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

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STRUCTURE: BODY: HATCHBACK/LIFTGATE

5/2/2016 - MARGATE, FL
THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD THUMP COMING FROM THE REAR HATCH WINDOW. UPON FURTHER INVESTIGATION, THE REAR HATCH WINDOW WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

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SEATS

11/18/2015 - NEW HOLLAND, PA
THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND THE PASSENGER SEAT INDEPENDENTLY FOLDED FORWARD AND THEN BACKWARDS. THE SEAT WOULD NO LONGER HOLD ITS UPRIGHT POSITION AND HAD TO BE PROPPED UP BY FOLDING DOWN THE REAR SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WELD ON THE BACK OF THE SEAT HAD FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 66,500. UPDATED 04/04/16 A BOLT WAS REPLACED IN THE SEAT BACK. UPDATED 04/05/16.

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SUSPENSION

11/14/2015 - SAN JOSE, CA
MAIN PROBLEM AT THE MOMENT IS A CLICKING, KNOCKING NOISE THAT SOUNDS LIKE IS COMING FROM UNDERNEATH TRUCK IN THE MIDDLE. YOU CAN FEEL TRUCK SHAKE/VIBRATE WHEN YOU HEAR THE NOISE. PREVIOUS PROBLEMS LUG BOLTS CAME LOOSE AND ALMOST CAUSE TIRE TO FALL OFF. OTHER PROBLEM TRUCK STARTED OFF SOUNDING LIKE THE BRAKE PADS WERE GOING THEN THE TRUCK STARTED MAKING A HORRIBLE GRINDING NOISE . FELT LIKE THE ENGINE WAS GOING TO FALL OUT. ENDED UP BEING FRONT PASSENGER SIDE TIRE. RIM HAD STATTERED.

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SERVICE BRAKES

11/14/2015 - SAN JOSE, CA
MAIN PROBLEM AT THE MOMENT IS A CLICKING, KNOCKING NOISE THAT SOUNDS LIKE IS COMING FROM UNDERNEATH TRUCK IN THE MIDDLE. YOU CAN FEEL TRUCK SHAKE/VIBRATE WHEN YOU HEAR THE NOISE. PREVIOUS PROBLEMS LUG BOLTS CAME LOOSE AND ALMOST CAUSE TIRE TO FALL OFF. OTHER PROBLEM TRUCK STARTED OFF SOUNDING LIKE THE BRAKE PADS WERE GOING THEN THE TRUCK STARTED MAKING A HORRIBLE GRINDING NOISE . FELT LIKE THE ENGINE WAS GOING TO FALL OUT. ENDED UP BEING FRONT PASSENGER SIDE TIRE. RIM HAD STATTERED.

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WHEELS

11/14/2015 - SAN JOSE, CA
MAIN PROBLEM AT THE MOMENT IS A CLICKING, KNOCKING NOISE THAT SOUNDS LIKE IS COMING FROM UNDERNEATH TRUCK IN THE MIDDLE. YOU CAN FEEL TRUCK SHAKE/VIBRATE WHEN YOU HEAR THE NOISE. PREVIOUS PROBLEMS LUG BOLTS CAME LOOSE AND ALMOST CAUSE TIRE TO FALL OFF. OTHER PROBLEM TRUCK STARTED OFF SOUNDING LIKE THE BRAKE PADS WERE GOING THEN THE TRUCK STARTED MAKING A HORRIBLE GRINDING NOISE . FELT LIKE THE ENGINE WAS GOING TO FALL OUT. ENDED UP BEING FRONT PASSENGER SIDE TIRE. RIM HAD STATTERED.

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SUSPENSION

10/13/2015 - BALDWEN PARK, CA
THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,699.

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STEERING

10/8/2015 - SNOQUALMIE, WA
WAS MAKING A RIGHT HAND TURN FROM A CITY STREET INTO MY COMMUNITY AND ABOUT 90 DEGREES INTO THE TURN THE STEERING LOCKED UP AND I WAS HEADED FOR THE MEDIAN. I STOPPED WITH THE BRAKES AND LOOKED DOWN AT THE DASH AND THE BATTERY PICTURE WAS RED WHICH HELPED ME TO REALIZE THE CAR HAD TURNED OFF. I PUT THE CAR IN PARK AND THEN STARTED IT UP AND THE PROBLEM WAS GONE.

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STRUCTURE: BODY: DOOR

10/8/2015 - CLARKSVILLE, TN
THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING, THE FRONT DRIVER SIDE SEAT BELT WOULD SUDDENLY UNLOCK. IN ADDITION, THE DRIVER SIDE AND PASSENGER SIDE FRONT SEATS WOULD MOVE FORWARD WHEN MAKING A SUDDEN STOP AND THE PASSENGER SIDE DOOR AND HATCH DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 166,694.

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SEAT BELTS

10/8/2015 - CLARKSVILLE, TN
THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING, THE FRONT DRIVER SIDE SEAT BELT WOULD SUDDENLY UNLOCK. IN ADDITION, THE DRIVER SIDE AND PASSENGER SIDE FRONT SEATS WOULD MOVE FORWARD WHEN MAKING A SUDDEN STOP AND THE PASSENGER SIDE DOOR AND HATCH DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 166,694.

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