Auto Recalls for Consumers

MERCEDES SLK320 - 2001 MERCEDES SLK320 Problems & Complaints

 
Auto Recalls For Consumers
by MERCEDES

There are 20 complaints filed for the 2001 MERCEDES SLK320

Below is a list of complaints & problems filed against the 2001 MERCEDES SLK320. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2001 MERCEDES SLK320, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (5) Power Train (1) Service Brakes (10) Steering (2) Vehicle Speed Control (1)
Electronic Stability Control (7) Seats (1) Service Brakes Hydraulic (2) Unknown Or Other (2) Wheels (1)
Exterior Lighting (7)

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ComplaintDescription

SERVICE BRAKES

1/4/2018 - MALIBU, CA
I DO NOT KNOW WHAT THIS IS INVOLVING, BUT FROM WHAT I HAVE READ IT MAY BE A SENSOR AND EVERYBODY THAT HAS HAD THIS PROBLEM COULD NOT EASILY GET A MECHANIC THAT UNDERSTOOD WHAT TO DO. THIS IS A VERY DANGEROUS ISSUE. THIS HAS HAPPENED NOW THREE TIMES AND I CANNOT DRIVE THE CAR NOW. I HAVE LOW MILEAGE ON THIS CAR. I WAS DRIVING ABOUT 55 MILES AND HOUR AND SUDDENLY MY CAR BRAKED, MADE A SCRAPING NOISE & SWERVED TO THE RIGHT. THIS LASTED 20 SECONDS. IT SCARED ME SINCE SOMEONE WAS BEHIND ME AND ABOUT RAN INTO MY REAR END, NOT TO MENTION OTHER CARS AROUND ME. MY MECHANIC CHECKED MY CAR WITH THE BENZ COMPUTER SYSTEM AND DID NOT FIND ANYTHING AND TOLD ME SOMETIMES THIS HAPPENS AND IT NEVER HAPPENS AGAIN. TONIGHT IT HAPPENED TWO MORE TIMES ON THE FREEWAY AND WHILE DRIVING OVER THE CANYON WHERE MANY CARS GO OFF THE CANYON ROAD OVER CLIFFS. IT LASTED A GOOD 20 SECONDS DOING THE SAME THING AND IT WAS A CROWDED FREEWAY. THIS TIME I FOUND THAT MY BAS/ESP LIGHT CAME ON. AFTER RESEARCHING THIS ISSUE I FIND THAT YOUR COMPANY DROPPED THE RECALL ISSUE ON THIS CAR WHEN THIS IS AN EXTREMELY SERIOUS PROBLEM. MOST MECHANICS CANNOT FIX THIS PROBLEM AND I SEE THAT MERCEDES KNOWS ABOUT THIS & THAT THERE WAS A POTENTIAL RECALL ISSUE. DOES SOMEBODY NEED TO DIE TO FIX THIS WITH A RECALL? VERY FRIGHTENING THAT THIS ISSUE HAS NOT BEEN TAKEN CARE. AS SAID MANY MECHANICS DON'T KNOW WHAT IT IS AND CARS STILL HAVE THE SAME SERIOUS PROBLEM. HOW CAN THIS ISSUE BE TAKEN LIGHTLY??

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ELECTRONIC STABILITY CONTROL

5/11/2017 - CROSS HILL, SC
VEHICLE APPLIED BRAKES ON IT'S OWN AT HIGHWAY SPEED AND NO DRIVER APPLICATION. THE BAS/ESP ALARM LIGHTS CAME ON AND THE VEHICLE SEEMED TO BE OK UNTIL IT WAS TURNED OFF. THE ALARM CLEARED WHEN RESTARTED BUT THE VEHICLE APPLIED BRAKES AGAIN ON IT'S OWN AND THE INDICATORS CAME BACK ON. THE REPAIR SHOP COULD NOT GET A CODE BECAUSE IT WAS NOT ON WHEN THEY CHECKED IT. THIS HAS HAPPENED AT LEAST 10-12 TIMES BUT ONLY DURING HOURS WHEN THE BUSINESS IS CLOSED. I LET MY LOCAL MECHANIC DRIVE IT FOR A WEEK AND IT NEVER HAPPENED WITH HIM. THIS IS VERY SPORADIC BUT DANGEROUS SITUATION. I'VE SEEN NUMEROUS ENTRIES ON SLK FORUMS WITH OWNERS HAVING THE SAME PROBLEM WITH THIS VEHICLE.

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UNKNOWN OR OTHER

5/11/2017 - CROSS HILL, SC
VEHICLE APPLIED BRAKES ON IT'S OWN AT HIGHWAY SPEED AND NO DRIVER APPLICATION. THE BAS/ESP ALARM LIGHTS CAME ON AND THE VEHICLE SEEMED TO BE OK UNTIL IT WAS TURNED OFF. THE ALARM CLEARED WHEN RESTARTED BUT THE VEHICLE APPLIED BRAKES AGAIN ON IT'S OWN AND THE INDICATORS CAME BACK ON. THE REPAIR SHOP COULD NOT GET A CODE BECAUSE IT WAS NOT ON WHEN THEY CHECKED IT. THIS HAS HAPPENED AT LEAST 10-12 TIMES BUT ONLY DURING HOURS WHEN THE BUSINESS IS CLOSED. I LET MY LOCAL MECHANIC DRIVE IT FOR A WEEK AND IT NEVER HAPPENED WITH HIM. THIS IS VERY SPORADIC BUT DANGEROUS SITUATION. I'VE SEEN NUMEROUS ENTRIES ON SLK FORUMS WITH OWNERS HAVING THE SAME PROBLEM WITH THIS VEHICLE.

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SERVICE BRAKES

5/11/2017 - CROSS HILL, SC
VEHICLE APPLIED BRAKES ON IT'S OWN AT HIGHWAY SPEED AND NO DRIVER APPLICATION. THE BAS/ESP ALARM LIGHTS CAME ON AND THE VEHICLE SEEMED TO BE OK UNTIL IT WAS TURNED OFF. THE ALARM CLEARED WHEN RESTARTED BUT THE VEHICLE APPLIED BRAKES AGAIN ON IT'S OWN AND THE INDICATORS CAME BACK ON. THE REPAIR SHOP COULD NOT GET A CODE BECAUSE IT WAS NOT ON WHEN THEY CHECKED IT. THIS HAS HAPPENED AT LEAST 10-12 TIMES BUT ONLY DURING HOURS WHEN THE BUSINESS IS CLOSED. I LET MY LOCAL MECHANIC DRIVE IT FOR A WEEK AND IT NEVER HAPPENED WITH HIM. THIS IS VERY SPORADIC BUT DANGEROUS SITUATION. I'VE SEEN NUMEROUS ENTRIES ON SLK FORUMS WITH OWNERS HAVING THE SAME PROBLEM WITH THIS VEHICLE.

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EXTERIOR LIGHTING

12/9/2016 - RIO RANCHO, NM
I OWN A 2001 SLK320 MERCEDES BOUGHT IT A SECOND OWNER, IT HAD NO BRAKES LIGHT IN THE REAR PASSENGER SIDE, ELECTRIC SEATS NOT WORKING EITHER. REPLACED THE RELAY FOR SEATS BUT CAN'T GET TAIL LIGHTS TO WORK CHECK ON RECALL WAS NOT HONORED WHAT THE HECK. MERCEDES SHOULD FIX THESE CONTINUAL PROBLEMS THAT CONTINUE TO COST US BIG BUCKS TO FIX $600.00 EACH TIME BECOMES TO MUCH, LAST MERCEDES FOR ME OR FRIENDS AND FAMILY. MERCEDES STAND BEHIND YOUR PRODUCT IT'S A SHAME WE HAVE TO CONTINUE TO FIGHT WITH A BIG COMPANY LIKE MERCEDES, I HOPE SOMEONE DOES SOMETHING TO CORRECT THESE ON GOING PROBLEMS WITH THESE EXPENSIVE CARS.

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ELECTRICAL SYSTEM

12/9/2016 - RIO RANCHO, NM
I OWN A 2001 SLK320 MERCEDES BOUGHT IT A SECOND OWNER, IT HAD NO BRAKES LIGHT IN THE REAR PASSENGER SIDE, ELECTRIC SEATS NOT WORKING EITHER. REPLACED THE RELAY FOR SEATS BUT CAN'T GET TAIL LIGHTS TO WORK CHECK ON RECALL WAS NOT HONORED WHAT THE HECK. MERCEDES SHOULD FIX THESE CONTINUAL PROBLEMS THAT CONTINUE TO COST US BIG BUCKS TO FIX $600.00 EACH TIME BECOMES TO MUCH, LAST MERCEDES FOR ME OR FRIENDS AND FAMILY. MERCEDES STAND BEHIND YOUR PRODUCT IT'S A SHAME WE HAVE TO CONTINUE TO FIGHT WITH A BIG COMPANY LIKE MERCEDES, I HOPE SOMEONE DOES SOMETHING TO CORRECT THESE ON GOING PROBLEMS WITH THESE EXPENSIVE CARS.

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SEATS

12/9/2016 - RIO RANCHO, NM
I OWN A 2001 SLK320 MERCEDES BOUGHT IT A SECOND OWNER, IT HAD NO BRAKES LIGHT IN THE REAR PASSENGER SIDE, ELECTRIC SEATS NOT WORKING EITHER. REPLACED THE RELAY FOR SEATS BUT CAN'T GET TAIL LIGHTS TO WORK CHECK ON RECALL WAS NOT HONORED WHAT THE HECK. MERCEDES SHOULD FIX THESE CONTINUAL PROBLEMS THAT CONTINUE TO COST US BIG BUCKS TO FIX $600.00 EACH TIME BECOMES TO MUCH, LAST MERCEDES FOR ME OR FRIENDS AND FAMILY. MERCEDES STAND BEHIND YOUR PRODUCT IT'S A SHAME WE HAVE TO CONTINUE TO FIGHT WITH A BIG COMPANY LIKE MERCEDES, I HOPE SOMEONE DOES SOMETHING TO CORRECT THESE ON GOING PROBLEMS WITH THESE EXPENSIVE CARS.

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ELECTRICAL SYSTEM

6/24/2016 - SUNNYVALE, CA
MY BRAKE LIGHTS ARE DEFECTIVE; THEY HAVE BEEN REPAIRED SEVERAL TIMES BUT AFTER A FEW MONTHS, THEY STOP WORKING. I HAVE THIS CAR SINCE 2006 AND HAVE BEEN TOLD THIS WAS A RECALL ISSUE. BUT WHEN I WENT TO AUTOBAHN MOTORS IN BELMONT, CA, THEY REFUSED TO REPAIR THEM. I WAS TOLD BY ANOTHER MB DEALER THAT THE RECALL WAS FINISHED AND BY ANOTHER THAT THEY HAD BEEN REPAIRED AT SOME POINT (?); I UNDERSTAND THAT IT IS NOT THE BRAKE LIGHTS THEMSELVES BUT SOME MECHANISM THAT WAS FAULTY AND THAT HAS TO BE REPLACED. I CANNOT AFFORD TO HAVE THEM REPAIRED EVERY 3 OR 4 MONTHS AND FEEL MB SHOULD DO IT SINCE IT WAS A RECALL AND THE LIGHTING MECHANISM SHOULD STAY FIXED.

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SERVICE BRAKES

6/24/2016 - SUNNYVALE, CA
MY BRAKE LIGHTS ARE DEFECTIVE; THEY HAVE BEEN REPAIRED SEVERAL TIMES BUT AFTER A FEW MONTHS, THEY STOP WORKING. I HAVE THIS CAR SINCE 2006 AND HAVE BEEN TOLD THIS WAS A RECALL ISSUE. BUT WHEN I WENT TO AUTOBAHN MOTORS IN BELMONT, CA, THEY REFUSED TO REPAIR THEM. I WAS TOLD BY ANOTHER MB DEALER THAT THE RECALL WAS FINISHED AND BY ANOTHER THAT THEY HAD BEEN REPAIRED AT SOME POINT (?); I UNDERSTAND THAT IT IS NOT THE BRAKE LIGHTS THEMSELVES BUT SOME MECHANISM THAT WAS FAULTY AND THAT HAS TO BE REPLACED. I CANNOT AFFORD TO HAVE THEM REPAIRED EVERY 3 OR 4 MONTHS AND FEEL MB SHOULD DO IT SINCE IT WAS A RECALL AND THE LIGHTING MECHANISM SHOULD STAY FIXED.

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EXTERIOR LIGHTING

6/24/2016 - SUNNYVALE, CA
MY BRAKE LIGHTS ARE DEFECTIVE; THEY HAVE BEEN REPAIRED SEVERAL TIMES BUT AFTER A FEW MONTHS, THEY STOP WORKING. I HAVE THIS CAR SINCE 2006 AND HAVE BEEN TOLD THIS WAS A RECALL ISSUE. BUT WHEN I WENT TO AUTOBAHN MOTORS IN BELMONT, CA, THEY REFUSED TO REPAIR THEM. I WAS TOLD BY ANOTHER MB DEALER THAT THE RECALL WAS FINISHED AND BY ANOTHER THAT THEY HAD BEEN REPAIRED AT SOME POINT (?); I UNDERSTAND THAT IT IS NOT THE BRAKE LIGHTS THEMSELVES BUT SOME MECHANISM THAT WAS FAULTY AND THAT HAS TO BE REPLACED. I CANNOT AFFORD TO HAVE THEM REPAIRED EVERY 3 OR 4 MONTHS AND FEEL MB SHOULD DO IT SINCE IT WAS A RECALL AND THE LIGHTING MECHANISM SHOULD STAY FIXED.

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