Auto Recalls for Consumers

CHRYSLER TOWN AND COUNTRY Problems with Electrical System, Fuel System Gasoline

 
Auto Recalls For Consumers

2002 CHRYSLER TOWN AND COUNTRY Problems & Complaints

Read complaint(s) filed for the 2002 CHRYSLER TOWN AND COUNTRY. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 CHRYSLER TOWN AND COUNTRY by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (400 Complaints)
Date reported Jun 23, 2010
Location MULKEYTOWN, IL
Manufacturer CHRYSLER GROUP LLC
Vehicle 2002 CHRYSLER TOWN AND COUNTRY
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROBLEM. COOL ENGINE, HAD BEEN SITTING OVERNIGHT. SHE DROVE ABOUT HALF A MILE THINKING THE VAN WOULD RUN SMOOTHER BEFORE SEEING AND SMELLING THE GAS AND SMOKE. SHE IMMEDIATELY RETURNED THE VAN TO THE HOUSE. I CHECKED THE DIAGNOSTIC CODE WHICH INDICATED P0201: #1 FUEL INJECTOR OPEN CIRCUIT. I AM FAIRLY HANDY WITH VEHICLE REPAIRS AND DECIDED TO TAKE THE TOP HALF OF THE INTAKE OFF TO CHECK THE #1 INJECTOR AND INSPECT THE OTHER 5 AS WELL WHILE THERE. ALL INJECTORS COIL RESISTANCE CHECKED FINE AT 12.5 OHMS, NO OPEN CIRCUIT AS INDICATED. DECIDED TO CHECK THE FUEL RAIL WIRING HARNESS FOR A SHORT CIRCUIT AND SURE ENOUGH THE #1 CYLINDER WIRING INDICATED A SHORT CIRCUIT. WITH THE METER ON THE INJECTED PLUG, WIGGLED THE HARNESS AND THE SHORT WENT AWAY. SO I REMOVED THE ENTIRE INJECTED WIRING HARNESS FOR INSPECTION, THIS INVOLVED REMOVING ALL THE FACTORY WIRE WRAP AND PROTECTIVE SLEEVE. DISCOVERED THAT ALL THE WIRES INSIDE THE HARNESS HAD ALL THE INSULATION MISSING AT ONE SECTION NEXT TO THE MAIN HARNESS CONNECTOR. THE HARNESS WAS PROTECTED AND NOT TOUCHING ANY PART OF THE ENGINE YET FAILED. I CONTACTED LOCAL CHRYSLER PARTS DEPT. AND INQUIRED ABOUT A REPLACEMENT HARNESS, RESPONSE WAS NEW HARNESS OVER $200 AND HAD TO BE ORDERED. WAS ALSO TOLD THAT THIS PARTICULAR HARNESS WHICH FITS 2001 - 2003 CHRYSLER VANS, IS ORDERED BY CHRYSLER GARAGES AT 53 UNITS A WEEK. THIS IS WHERE THE PROBLEM LIES. THIS IS A FACTORY FLAW AND NEEDS TO BE RECALLED BEFORE A FIRE STARTS OR TOXIC FUMES FROM THE EXHAUST INJURES A PASSENGER. THERE IS NO HEAT SHIELD AT THIS CONNECTORS LOCATION WHICH I BELIEVE CAUSED THE HARNESS FAILURE. I REPAIRED THE HARNESS AND ENGINE RUNS.

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