Auto Recalls for Consumers

FORD EXPLORER Problems with Engine & Engine Cooling, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Apr 14, 2003
Location SHELBYVILLE, TN
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 0
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

TWO PROBLEMS. THERE IS A STRONG ROTTEN EGG SMELL IN MY EXPLORER. I HAD THE VEHICLE CHECKED WHILE UNDER WARRANTY, BUT WAS TOLD THERE WAS NO PROBLEM. SINCE THE WARRANTY EXPIRED THE SMELL HAS BECOME STRONGER. I HAD IT CHECKED, AND THE FORD SERVICE DEPARTMENT SAID IT WOULD COST $600 TO REPAIR. THE OTHER IS A SHIMMY AT 40 MILES PER HOUR. THE SERVICE DEPARTMENT JUST ROTATED AND BALANCED MY TIRES. I HAD THIS DONE A MONTH EARLIER AND IT DID NOT SOLVE THE PROBLEM. THE VEHICLE STILL SHIMMIES BADLY AT 40 MPH.

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