Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jul 25, 2003
Location CANONSBURG, PA
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train

2002 FORD EXPLORER PURCHASED FEB. 2002 NEW. VEHICLE NOW HAS 17,000 MILES. SEVERAL AUTOMATIC TRANSMISSION PROBLEMS. WHEN SHIFTING OUT OF PARK INTO DRIVE THE SHIFT LEVER POPS AS IF IT NEVER ENGAGED. THE CAR LURCHES FORWARD OR BACKWARD 1-2 FEET AFTER SHIFTING INTO PARK, ENGAGING EMERGENCY BRAKE, AND GETTING OUT OF CAR. VEHICLE DRIFTS BACKWARD SEVERAL FEET WHEN STOPPED ON A HILL AND TRYING TO ACCELERATE FROM A STOPPED POSITION. AT 17,000 MILES, AND ABOUT 1 MONTH AFTER A NORMAL SCHEDULED SERVICE, STARTED TO EXPERIENCE A LOUD WHINING SOUND COMING FROM UNDER THE VEHICLE AND ONLY ON ACCELERATION (NOT WHEN COASTING). THE WHINING WOULD COME AND GO. THE OVERDRIVE LIGHT STARTED TO FLICKER AND THEN WHEN OUT. THE NEXT DAY, TRANSMISSION STARTED SEVERE SLIPPING, ESPECIALLY AT LOW SPEEDS. IMMEDIATLELY TOOK IT TO FORD GARAGE AND THEY SAID IT NEEDED A TOTAL TRANSMISSION OVERHAUL. THEY ALSO EXPLAINED THAT FORD WILL NOT REPLACE WITH NEW TRANSMISSION IF IT CAN BE OVERHAULED FOR UNDER $2100. ALSO, THERE IS NO PLACE TO CHECK TRANSMISSION FLUID. MANUAL STATES THAT IT SHOULD BE CHECKED PERIODICALLY BY FORD DEALER AND ESPECIALLY IF SLIPPING OR OTHER PROBLEMS ARE NOTICED.

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