Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jul 29, 2003
Location WAYNE, IL
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

SUDDEN LOSS OF FLUID FROM LEFT REAR SHOCK, DETECTED BY POOL OF FLUID ON GARAGE FLOOR.2002 FORD EXPLORER WITH 37500 MILES OF NORMAL HIGHWAY DRIVING. FAILURE WAS SUDDEN AND PREMATURE, POSSIBLY RESULTING IN VEHICLE INSTABILITY IF NOT DETECTED BY CAREFUL INSPECTION. DEALER WAS NOT WILLING TO HOLD PART FOR FORD FAILURE MODE ANALYSIS? WITH SUV HISTORY OF SUSPENSION CONCERNS, THIS DEALER RESPONSE SEEMS INAPPROPRIATE? I SAVED THE SHOCK THEY REPLACED.

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