Auto Recalls for Consumers

FORD EXPLORER Problems with Structure

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Oct 12, 2003
Location PRICHARD, WV
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain Not Specified
Fuel type Gas
Occurences 2
Crash involved N
Injuries 1
Deaths 0
Source Consumer Letter
All Complaints
Complaint - Structure

PROBLEMS WITH REAR WINDOW HATCH. THE RIGHT AND LEFT REAR GLASS LIFT STICKS WERE REPLACED. THE REAR WINDOW FELL OUT WHEN IT WAS OPENED. PE04045.PCO PURCHASED 03/02. DOB 02/02, OLD STYLE DESIGN (THROUGH GLASS) STRUTS FELL/DETACHED (MOUNT ROTATED AND STRUT DETACHED) AND THEN FELL ON HER HEAD (BRUISE, HEADACHE). RECEIVED EMER. MED ATTANTION. DATE WAS 7/24/2003. FINALLY REPLACED ENTIRE GLASS ASSEMBLY (GLASS, WIPER MOTOR, TRIM, STRUT)

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