Auto Recalls for Consumers

FORD EXPLORER Problems with Service Brakes Air

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jun 23, 2004
Location CUMBERLAND, MD
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Service Brakes Air

2002 FORD EXPLORER 1. ABS SENSOR LIGHT CAME ON IN MARCH 2003. TOOK CAR TO FORD DEALERSHIP AND THEY REPLACED IT. ABS LIGHT WENT OUT FOR A SHORT TIME. THEN, AUG, 2003, ABS LIGHT CAME ON AGAIN. TOOK INTO A DEALERSHIP, THEY REPLACED THE SENSOR. ABS LIGHT WENT OUT. BUT IT CAME BACK ON AGAIN SOON AFTERWARD. IN THE MEANTIME, MY WARRANTY EXPIRES. 2. FAILURE TO ADEQUATELY DIAGNOSE THIS PROBLEM IN THE FIRST PLACE HAS LEAD TO A BAD REAR HUB ASSEMBLY. NOW I HAVE A REPAIR OUTSIDE MY WARRANTY THAT SHOULD HAVE BEEN TAKEN CARE OF IN THE FIRST PLACE. 3. FORD REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THEIR FAULTY PROBLEM. THEY REQUIRE THAT I PAY FOR A DIAGNOSIS TO FIND OUT WHAT THE PROBLEM IS. BEING THAT THIS IS RELATED TO SOMETHING THAT THEY HAVE A HISTORY ON DURING MY WARRANTY PERIOD, THEY SHOULD BE RESPONSIBLE FOR THE REPAIRS AND COSTS.

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