Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Apr 15, 2005
Location BARBERTON, OH
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Rear Wheel Drive
Fuel type Gas
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

I TOOK MY 2002 EXPLORER IN FOR RECALL ON REAR DOOR. THEY TOLD ME THAT BOTH REAR SPRINGS BROKE. THIS VEHICLE HAS LESS THAN 44,000 MILES ON IT, AND HAS THE TOW PACKAGE ALTHOUGH NOTHING WAS EVER TOWED. THE SPRINGS THAT BROKE ARE AT THE VERY TOP AND HARD TO FIND. MECHANIC WOULD HAVE HAD TO KNOW TO LOOK THERE TO FIND IT. THIS LED ME TO BELIEVE THAT THERE HAVE BEEN OTHERS WITH THE SAME PROBLEM.

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