Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jun 15, 2005
Location VERSAILLES, KY
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain Front Wheel Drive
Fuel type Gas
Occurences 5
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Power Train, Suspension

DT: PROBLEM WITH BACK END, TOOK VEHICLE TO THE DEALER,AND DEALER SAID THEY FIXED AXLE, THEN, TOOK BACK VEHICLE TO THE DEALER, AND THEY FIXED HUB, AND REPLACED THE REAR WHEEL BEARINGS. IN LAST 3 MONTHS VEHICLE HAS BEEN IN SHOP 3 TIMES. CURRENTLY, IN THE SHOP. WENT TO GET OIL CHANGE LAST FRIDAY, AND MECHANIC NOTICED OIL WAS LEAKING FROM THE AXLE. CURRENTLY VEHICLE IN SHOP TRYING TO FIGURE OUT WHAT WAS WRONG WITH IT. THIS HAPPENED BEFORE. THEY GAVE CONSUMER AN EXTRA 5 YR WARRANTY BECAUSE OF THE TRANSMISSION, AND THIS WAS 8 MONTHS AFTER PURCHASING THE VEHICLE. DEALERSHIP KEPT SAYING VEHICLE WAS SAFE EVEN THOUGH DIDN'T KNOW WHAT WAS WRONG WITH IT.

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