Auto Recalls for Consumers

FORD EXPLORER Problems with Electrical System, Power Train

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Aug 22, 2005
Location DOWNEY, CA
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain All Wheel Drive
Fuel type Gas
Occurences 5
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints

DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. WHILE DRIVING 65 MPH THE TRANSMISSION LOCKED. THE VEHICLE SLOWED DOWN, OPERATING AT A REDUCED SPEED, AND THEN THE ENGINE SUDDENLY SHUT OFF. THE CAR COASTED TO THE SIDE OF THE ROAD. CONSUMER INSPECTED VEHICLE AND FOUND NOTHING. GOT BACK INTO VEHICLE ABOUT 10 MINUTES AFTER THE OCCURRENCE, RESTARTED THE VEHICLE, AND DROVE TO A DEALERSHIP ABOUT 5 MILES DOWN THE ROAD AND THE CAR WAS MAKING FUNNY NOISES. DEALERSHIP SAID THE TRANSMISSION HAD A SOLENOID PROBLEM THAT CAUSED IT TO LOCK. DEALER KEPT CAR ABOUT WEEK AND A HALF. THE SOLENOID VALVE SHIFT WAS REPLACED ALONG WITH THE TRANSMISSION PAN AND GASKET. THIS LASTED ABOUT 2 WEEKS AND AGAIN THIS PROBLEM RECURRED . THE TRANSMISSION DID NOT LOCK AT THIS TIME BUT THE TRANSMISSION SLIPPED. VEHICLE IS CURRENTLY AT DEALER FOR AN IGNITION PROBLEM. THE DEALER COULD DUPLICATE THE PROBLEM, BUT THEY DO NOT KNOW WHAT WAS CAUSING THIS.

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