Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train, Steering

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Oct 06, 2005
Location CENTENNIAL, CO
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 1
Deaths 0
Source Consumer Letter
All Complaints
Complaint - Power Train, Steering

BEGAN BACKING OUT OF GARAGE BUT NOTICED "DOOR AJAR" LIGHT ON; A FREQUENT OCCURRENCE IN THIS CAR, AND LIGHT DOESN'T INDICATE WHICH DOOR IS THE PROBLEM. SO, FINISHED BACKING CAR OUT OF GARAGE AND PARKED IT IN DRIVEWAY, PLACING CAR IN PARK AND APPLYING EMERGENCY BRAKE. LEFT CAR RUNNING. EXITED CAR, LEFT DRIVER DOOR OPEN, AND HAD SOME TIME TO STAND, TURN AROUND AND LOOK AT BACK DOOR BEHIND DRIVER'S SIDE FIRST. DETERMINED IT WAS CLOSED BY VISUAL CHECK. BEGAN TO MOVE TOWARD REAR OF CAR TO CHECK HATCH NEXT (HATCH PROBLEMATIC; HAD IT FIXED AFTER BOUGHT THE CAR THEN IT WAS JUST RECENTLY RECALLED AGAIN. BUT MUCH TO MY SHOCK THE CAR SLIPPED OUT OF PARK AND RAN OVER ME. TRIED TO DIVE OUT OF WAY; CAR RAN OVER ME AT BOTH KNEES. SUFFERED CRUSH INJURY. HAD CAR EXAMINED; FORENSIC SPECIALIST THOUGHT IT WAS A DESIGN FLAW WITH LOTS OF GAP IN STEERING COLUMN BETWEEN REVERSE AND PARK AND SOME PLAY IN WHERE IT WOULD GROOVE IN.

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