Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jan 29, 2006
Location BOSTON, MA
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 3
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train, Suspension

ON JANUARY 16, 2006 WHILE DRIVING ON THE HIGHWAY I NOTICED A SHAKING FEELING UNDER THE DRIVER'S SIDE FLOOR. THERE WAS ALSO LOUD NOISE. I SLOWED DOWN AND CONTINUED TO DRIVE. ON SATURDAY, JANUARY 21, 2006 I BROUGHT FORD EXPLORER 2002 TO A FORD DEALER FOR THEM TO DRIVE AND TAKE A LOOK. THE RESULT WAS VEHICLE ALL OVER THE ROAD, WAS UNSTABLE AND NEEDED ALL 4 WHEEL BEARINGS, UPPER REAR BALL JOINTS. REPLACED. NOT SAFE TO DRIVE FOR VERY LONG, MUST GO SLOW AND A $3,000 APPROXIMATE COST TO REPAIR. I CONTACTED FORD TO COMPLAIN AND TO SEE IF THEY COULD HELP OUT BY REDUCING THE COST OF FIXING IT FOR FREE. THEIR RESPONSE WAS SORRY BUT THEY COULD NOT HELP. I CANNOT SEE HOW FORD CAN TELL ME THERE WAS NOTHING THEY COULD DO WHEN EVERY MECHANIC I HAVE SPOKEN TO SAID IT WAS UNHEARD FOR ALL 4 WHEEL BEARINGS TO GO AT THE SAME TIME, ESPECIALLY WITH ONLY 73,000 MILES ON THE TRUCK. I DRIVE MY 6 YEAR OLD SUN TO SCHOOL, LEFT TO FORD I'M SUPPOSED TO TAKE MY CHANCES WITH HIS SAFETY WHILE DRIVING ONE OF THEIR POORLY MADE VEHICLES. ALL THIS AFTER I HAD TO REPLACE THE TRANSMISSION IN OCTOBER WHEN THAN WENT WHILE I WAS ON VACATION IN NEW HAMPSHIRE.

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