Auto Recalls for Consumers

FORD EXPLORER Problems with Equipment, Power Train

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Feb 15, 2006
Location HOUSTON, TX
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain Not Specified
Fuel type Gas
Occurences 4
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Equipment, Power Train

I BROUGHT TRUCK ON 02/27/2004. THE SALESMAN AT BILL HEARD CHEVROLET MADE ME SIGN SOME PAPERS. IN TWO WEEKS I HAD TO GO BACK TO SIGN SOME MORE PAPERS BECAUSE THEY SAID THEY HAD MADE A MISTAKE. THEY TOLD ME THAT I WOULD FINISH PAYING FOR THE CAR IN THREE YEARS THE COST WAS SUPPOSEDLY $24,000. IN TWO WEEKS AFTER THAT I STARTED HAVING TRANSMISSION PROBLEMS. I TOLD THE DEALERSHIP BUT THEY DIDN'T WANT TO FIXED THE PROBLEM SO I HAD TO PAY OUT OF MY OWN MONEY TO FIX THE PROBLEM. AFTER THAT THEY PUT AN INSURANCE ON THE TRUCK WHICH BROUGHT MY PAYMENT TO $518.00. MY AIR CONDITIONER DIDN'T FUNCTION SINCE I BROUGHT IT. MY CAR HAS NO DIRECTION AT ALL. ALSO, WHEN I RUN THE TRUCK MORE THAN 65 MPH IT JUST STARTS SHAKING. IN THREE MONTHS AFTER I BROUGHT THE CAR I READ THE PAPERS AND REALIZE THAT THE TRUCK DID NOT COST 24,000 LIKE THEY HAD TOLD ME IT ACTUALLY COST 37,000.

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