Auto Recalls for Consumers

FORD EXPLORER Problems with Engine & Engine Cooling

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Mar 09, 2006
Location COMMACK, NY
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

2002 FORD EXPLORER WITH A V6 ENGINE, PURCHASED NEW, MAINTAINED, HAS 77,000 MILES. WHILE DRIVING VEHICLE IT BECAME ERRATIC, AS IF WATER IN TANK, DROVE ABOUT 1/2 MILE WHEN IT DIED. NOW THE ENGINE NEEDS TO BE REPLACED: ACCORDING TO WARRANTY INSPECTOR THE "CASSETTE FAILED DUE TO THE HYDRAULIC TENSIONER AND IT IS CLOGGED WITH SLUDGE, SLUDGE IS GETTING THICKER AND IT HAS CLOGGED A PIN HOLE IN THE TENSIONER AND CAUSED A LOSS OF PRESSURE". GEICO WILL NOT COVER THE ENGINE REPLACEMENT BECAUSE THEY CLAIM IT WAS CAUSED BY LACK OF MAINTENANCE; HOWEVER, I PROVIDED THEM WITH RECORDS OF THE MILEAGE AND DATE OF OIL CHANGES AT INTERVALS BETWEEN 3K AND 5K MILES, PROBLEM I HAVE RECEIPTS FOR ONLY 75% OF THOSE CHANGES. THE HIGHEST GAP BETWEEN A RECEIPT BACKED CHANGE AND NON RECEIPT CHANGE IS 7000 MILES. THIS PROBLEM SEEMS AWFULLY SIMILAR TO THE 1996 - 2002 TOYOTA CAMRY ENGINES. I THINK FORD HAS A LOT OF EXPLAINING TO DO. PREVIOUSLY, THIS SUV HAD TO HAVE A TRANSMISSION REPLACED AT 50K MILES AND A REAR DIFFERENTIAL AT 65K MILES, THANK GOODNESS THEY WERE COVERED BY THE WARRANTY.

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