Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Mar 13, 2006
Location CLINTON TWP, MI
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train

THIS IS THE SECOND TIME IN LESS THEN TWO YEARS I HAVE HAD TO HAVE THE TRANSMISSION REBUILT. IT WAS BOUGHT ON 8/14/04 AS IS NO WARRANTY FROM A DEALER (DEMO) UNIT IT HAD 38547 MILES ON IT, 10/13/04 THE TRANSMISSION BLEW WITH 41675 MILES ON IT. THE DEALER WOULDN'T GIVE ME NO HELP AS WELL AS FORD CUSTOMER SERVICE, I PAID 2181.03 TO HAVE IT REBUILT INCLUDING THE TORQUE CONVERTER REPLACED, AND THE SOLENOID PAK (WHICH WAS REPLACED 2 MORE TIMES SHORTLY AFTER BEING INSTALLED EACH TIME) IT NEEDED A LS KIT, BAS HING KIT, 5 FORWARD STEELS, FILTER AND FLUIDS. MARCH 8TH 2006 I FIND MYSELF SPENDING ANOTHER 1412.56 TO HAVE IT REBUILT YET AGAIN NOW ONLY HAVING 64460 MILES ON IT, IT NEEDED AN OVERHAUL KIT, FILTER AND TRANS FLUIDS, INTERMEDIATE BAND, OD SERVO PISTON, INT SERVO PISTON AND ANOTHER SOLENOID PAK AS WELL AS THE TRANSMISSION CASE REPAIRED. I HAVE OWNED SEVERAL CARS IN MY LIFE TIME AND NEVER HAD TO REPLACE A TRANSMISSION ESPECIALLY TWICE IN LESS THEN TWO YEARS, THIS IS MY FIRST FORD AND WILL BE THE LAST FORD I OWN! I CAN'T AFFORD TO SPEND THIS MUCH MONEY EVERY TWO YEARS AND SHOULDN'T HAVE TO THE WAY I SEE IT!

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