Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported May 18, 2006
Location MALVERN, OH
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 3
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

MAJOR NOISE FROM REAR END ESCALATED QUICKLY REQUIRING SERVICE. INDEPENDENT SERVICE GARAGE DIAGNOSED AND REPLACED RIGHT REAR WHEEL HUB ASSEMBLY AND LEFT REAR TIE ROD. THIS WAS THE THIRD OF THE FOUR WHEEL HUBS REPLACED ON THIS VEHICLE BETWEEN 70,000 AND 86,000 ACTUAL ODOMETER MILES. THE OTHER TWO WERE BOTH THE FRONTS. VERY HONEST MECHANIC SHOWED ME FAILED PARTS AND THREE OTHER EXPLORERS IN THE SHOP THAT SAME DAY WITH THE SAME WHEEL HUB ASSEMBLY REPLACEMENT REQUIREMENT. THERE IS OBVIOUSLY A DEFECTIVE DESIGN ON THIS VEHICLE. VEHICLE IS A HIGHWAY DRIVEN CAR ONLY, NOT OFF ROAD.

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