Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Apr 19, 2007
Location ST LOUIS, MO
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Suspension

TL CONTACT OWNS A 2002 FORD EXPLORER. ON FEBRUARY 21, 2007, THE CONTACT REPLACED THE REAR DRIVER SIDE HUB ASSEMBLY. CURRENTLY, THE VEHICLE IS IN THE SHOP A SECOND TIME FOR THE PASSENGERS SIDE HUB ASSEMBLY. ON APRIL 18, 2007, THE CONTACT HEARD A LOUD RUMBLING NOISE WHILE DRIVING 65 MPH. THE VEHICLE BEGAN TO OPERATE AS IF THE ALIGNMENT HAD FAILED. SOMEONE DRIVING BESIDE THE CONTACT INFORMED HER THAT THE REAR WHEELS APPEARED AS IF THEY WERE ABOUT TO DETACH FROM THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

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