Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Aug 01, 2007
Location STROUDSBURG, PA
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Power Train, Suspension

TL CONTACT OWNS A 2002 FORD EXPLORER. THE DEALER INFORMED THE CONTACT THAT THE COIL SPRING ON THE REAR PASSENGER SIDE SUSPENSION FAILED. THE DEALER DID NOT STATE THE CAUSE OF THE FAILURE. AS OF AUGUST 1, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE COIL SPRING ON THE REAR DRIVER SIDE SUSPENSION FAILED JUNE 2005. HE ALSO STATED THAT THE TRANSMISSION FAILED AT 79,835 MILES. THE CURRENT AND FAILURE MILEAGES WERE 79,835. UPDATED 02-04-08. THE CONSUMER DISCOVERED HE DIDN'T HAVE 3RD GEAR. UPDATED

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