Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jan 21, 2008
Location NORTHAMPTON, PA
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

NOISE LIKE UNBALANCED TIRE COMING FROM LEFT FRONT TIRE/WHEEL. NOISE INCREASES UNTIL IT BECOMES A ROAR LIKE AN AIRPLANE TAKING OFF. STEERING WHEEL BEGINS TO VIBRATE. FEELS LIKE WHEEL IS GOING TO FALL OFF CAR. MECHANIC TELLS ME LEFT FRONT HUB AND BEARINGS MUST BE REPLACED. THE THREE OTHER WHEELS ARE ALSO SYMPTOMATIC BUT NOT AS IMMEDIATELY PRESSING AS LEFT FRONT HE DOES NOT THINK BUT WON'T KNOW UNTIL REPAIR IS COMPLETED LATER TODAY. REPAIR BALL PARK COST AT THIS TIME IS $600-$700. STILL, OTHER THREE WHEELS BEARINGS/HUBS WILL NEED TO BE REPLACED. CAR HAS 70,000 MILES, HAS RECEIVED ALL RECOMMENDED MAINTENANCE AND HAS HAD CITY DRIVING. FORD IS AWARE OF THIS PROBLEM. THEY HAVE ISSUED TECHNICAL SERVICE BULLETINS ABOUT IT. THEY SAY THAT ONLY YOU CAN ISSUE A RECALL. THERE IS AN INTERNET BOARD AT THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/WHEELS_HUBS/WHEEL_BEARING_FAILURE.SHTML WHERE 47 OTHER CONSUMERS OF THIS ISSUE MODEL HAVE FACED THE SAME ISSUE....REPETITIVE FAILURE OF WHEEL BEARINGS/HUBS...TO THE POINT WHERE WHEELS HAVE FALLEN OFF. EVEN WHEN REPLACED THE NEW FACTORY MADE REPLACEMENT BEARINGS WEAR OUT! PLEASE ISSUE A RECALL FOR THIS BEFORE SOMEBODY IS KILLED WHEN A WHEEL FLIES OFF ON A HIGHWAY!

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