Auto Recalls for Consumers

FORD EXPLORER Problems with Electrical System, Exterior Lighting, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Feb 21, 2008
Location CANANDAIGUA, NY
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source Consumer Letter
All Complaints

2002 FORD EXPLORER CAUGHT FIRE. CONSUMER STATED THAT THE VEHICLE CAUGHT FIRE WHILE HIS MOTHER WAS VISITING HIS SISTER IN A DIFFERENT STATE. NO ATTEMPT WAS MADE TO REPAIR HER VEHICLE AND RENTAL COST THEM $600.00 OUT OF POCKET. PRIOR TO THE FIRE, THE CONSUMER ASKED THE MECHANIC TO INSPECT THE VEHICLE, BECAUSE WARNING LIGHTS WERE COMING ON AND GOING OFF INTERMITTENTLY. THE CONSUMER HAD A LIST OF DOCUMENTATION RELATING TO ELECTRICAL ISSUES. THE VEHICLE HAD TO GET A JUMP SEVERAL TIMES, THE VEHICLE WOULD HESITATE WHEN FIRST STARTING UP. THE BRAKE LIGHTS WERE STUCK, THE DEALER REPLACED THE BRAKE PEDAL SWITCH. THE CRUISE CONTROL WAS INOPERABLE SO THE DEALER REPLACED THE BRAKE LIGHT SWITCH. THE ALTERNATOR AND WHEEL BEARINGS WERE REPLACED.

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