Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Feb 29, 2008
Location COLUMBIA CITY, IN
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 4
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

LOUD GRINDING NOISE FROM FRONT AND REAR WHEELS, THE FRONT WHEEL BEARING FAILED ALONG WITH THE FRONT CARRIER BEARINGS WERE SPUN REPLACED THEM AT 82,000 MILES AND AT 86,000 MILES THE REAR DID THE SAME THING BUT THE REAR DID NOT SPIN THE CARRIER BEARINGS (NOT YET ANYWAYS) THE FRONT REPAIR COST ME AND MY WIFE OVER 600 DOLLARS (WOULD HAVE BEEN OVER 900.00 IF I DIDN'T DO THE WORK MY SELF) THE REAR WE HAD TO BUY THE PARTS FROM THE INTERNET TO SAVE MONEY AND IT COST US 350 FOR THE NEW WHEEL ASSEMBLY'S AND 62 DOLLARS TO HAVE THE NEW BEARINGS INSTALLED TO THE SPINDALS. AGAIN IF I WOULD HAVE HAD FORD DO THE WORK IT WOULD HAVE COST US AROUND A 1,000.00 THAT IS A TOTAL OF 1,025.00 TO DO IT MY SELF AND 2,000.00 TO HAVE FORD DO THE WORK. I DO STILL HAVE ONE OLD WHEEL BEARING THE REST HAVE BEEN DISCARDED FOR SCRAP TO HELP PAY FOR THE DAMAGES. ON OTHER THING MY WIFE DRIVES THIS TRUCK TO WORK EVERY DAY AND WHEN THE REAR WHEEL BEARING LET LOOSE THE RIGHT REAR WHEEL NEARLY FELL OFF THE WHEEL WAS SITTING ABOUT 15DEG INWARD.

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