Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Apr 02, 2008
Location SCHNECKSVILLE, PA
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain 4-Wheel Drive
Fuel type Gas
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

FAILURE OF BOTH REAR SPRINGS ON 2002 FORD EXPLORER. 95,000 MILES, NORMAL DUTY (NEVER OVERLOADED). SPRINGS LITERALLY BREAKING APART STARTING AT TOP. SUSPECT DESIGN OR MATERIAL FLAW. INTERNET SEARCH INDICATES THIS IS NOT ISOLATED INCIDENT. SUSPECT FURTHER SPRING FAILURE COULD LEAD TO LOSS OF CONTROL/ROLL OVER. PLEASE INVESTIGATE -- IN MY OPINION THIS SHOULD BE SERIOUS SAFETY RECALL ITEM.

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