Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Apr 17, 2008
Location BRADENTON, FL
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain Rear Wheel Drive
Fuel type Gas
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

I PURCHASED MY 2002 FORD EXPLORER FROM A FORD DEALER IN APRIL 2005, WITH APPROXIMATELY 45,000 MILES ON IT. I IMMEDIATELY NOTICED A HUMMING NOISE COMING FROM THE REAR AND THOUGHT THAT I NEEDED TO REPLACE THE TIRES. AFTER PURCHASING ALL FOUR NEW TIRES, THE NOISE CONTINUED TO WORSEN. BY 60,000 MILES THE NOISE WAS UNBEARABLE AND I WAS TOLD BY A LOCAL GARAGE THAT THE RIGHT REAR HUB SEAL WAS THE PROBLEM AND THAT THE WHEEL COULD FALL OFF IF I DIDN'T REPLACE IT. THE ENTIRE HOUSING NEEDED TO BE REPLACED, DUE TO RUST FUSING THE PARTS TOGETHER. SURPRISINGLY, THE NOISE CONTINUED (ALTHOUGH SOMEWHAT MORE MUFFLED THIS TIME), BUT I WAS AFRAID TO DRIVE IT. I DO ALOT OF LOCAL ON AND OFF HIGHWAY DRIVING AND I WAS AFRAID OF LOSING A WHEEL AT HIGHER SPEEDS. I TOOK IT INTO A FORD DEALER AND BOTH REAR HUBS NEEDED TO BE COMPLETELY REPLACED. I NOW HAVE 105,000 MILES ON THIS VEHICLE AND THE PROBLEM HAS NOT RE-OCCURRED. I JUST CAN'T BELIEVE THOUGH THAT FORD HAS NOT OWNED UP TO THIS WIDE-SPREAD PROBLEM BY MAKING THESE FORD-OWNERS WHOLE AFTER THEY'RE MADE TO SPEND ANYWHERE FROM $500 TO $1500 (LIKE I DID) TO REPAIR A PROBLEM THAT SURELY THEY MUST KNOW COULD POTENTIALLY COST THEM ANOTHER HEADLINE!

Now lower prices on ALL K&N products. Save up to 15% / $85.
Home  •  Car Recalls  •  Tires  •  Motorcycles  •  RVs  •  Commercial Vehicles  •  Car Seats  •  Complaints  •  Sitemap  •  Privacy Policy

Edmunds  •  Kelley Blue Book  •  SaferCar.gov  •  Consumer Recalls  •  Government Recalls
Follow arfc_recalls on TwitterRSS Feeds