Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Apr 23, 2008
Location MAPLE GROVE, MN
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain All Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train, Suspension

2002 FORD EXPLORER EDDIE BAUER 4L V6 AUTO TRANS I HAD MY EXPLORER INTO THE DEALER FOR AN OIL CHANGE LAST JANUARY AND THEY MENTIONED THAT MY RIGHT REAR WHEEL SEAL WAS LEAKING AND NEEDED TO BE CHANGED BUT NOT RIGHT AWAY. I WAITED FOR THE NEXT OIL CHANGE IN APRIL AND SCHEDULED IT IN FOR A WHEEL SEAL REPLACEMENT -- $190. NO MENTION OF ANY PROBLEMS WITH THE REAR END. NOT 90 MILES LATER I HEAR A LOUD CRUNCHING SOUND AND MANAGED TO LIMP BACK TO THE DEALER TO FIND OUT THAT THE SAME RIGHT REAR HUB THEY JUST REPLACED THE SEAL ON HAS A BAD BEARING/HUB. THEY REPLACED THE HUB AND BEARING AT A COST OF $899 ($533 PARTS). GIVEN THE EXPLORERS HISTORY OF PROBLEMS WITH THE RIGHT REAR WHEEL (FIRESTONE BLOWOUTS) CAUSING ROLLOVER ACCIDENTS I THINK FORD WOULD TAKE THIS PROBLEM SERIOUSLY. IF HAVING A TIRE FAIL CAN LEAD TO ROLLOVER ACCIDENTS IMAGINE WHAT HAPPENS WHEN YOU LOSE THE ENTIRE WHEEL!

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