2002 FORD EXPLORER Problems & Complaints
Read complaint(s) filed for the 2002 FORD EXPLORER.
These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
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Vehicle Information (3262 Complaints)
| Date reported |
Apr 28, 2008 |
| Location |
MONROEVILLE, OH |
| Manufacturer |
FORD MOTOR COMPANY |
| Vehicle |
2002 FORD EXPLORER |
| Transmission |
Not Specified |
| Drivetrain |
Not Specified |
| Fuel type |
Not Specified |
| Occurences |
1 |
| Crash involved |
N |
| Injuries |
0 |
| Deaths |
0 |
| Source |
NHTSA Website |
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All Complaints
ON MY 2002 FORD EXPLORER SUV I HAVE HAD TO REPLACE 3 OF THE 4 WHEEL BEARINGS AND HUB ASSEMBLIES(APPROX $250 EACH), WITH THE 4TH NOT FAR BEHIND. I HAVE ALSO HAD TO REPLACE THE 4-WHEEL DRIVE MODULE(APPROX $400-$500). I HAVE HAD PROBLEMS WITH THE REAR WINDOW MOTORS GOING BAD AND HAVING TO REPLACE THESE TOO. THE AIR CONDITIONING UNIT HAS STOPPED WORKING. THE PASSENGER AIR BAG DUMMY LIGHT HAS COME ON FOR NO REASON. THE SEAT BELT WARNING CHIME OFTEN COMES ON AND WILL NOT GO OFF, EVEN THOUGH YOU HAVE BUCKLED YOUR SEAT BELT. YOU HAVE TO SLAM THE BUCKLE INTO PLACE FOR IT TO GO OFF AND SOMETIMES THIS DOES NOT WORK EITHER. THE TRANSMISSION IS NOW MAKING A LOVELY CLUNKING SOUND WHEN SHIFTING FROM PARK TO DRIVE AND WHEN YOU TRY TO PUT IT BACK INTO PARK, IT DOES NOT WANT TO. YOU HAVE TO PUT IT UP TO PARK AS FAR AS IT WILL GO THEN GO BACK TO NEUTRAL AND THEN INTO PARK FROM THERE. WE HAVE REPLACED THE EMERGENCY BRAKE SHOES ON BOTH SIDES BECAUSE THEY WERE COMPLETELY WORN OFF EVEN THOUGH WE DO NOT USE THE E-BRAKES. THESE PROBLEMS ARE JUST PILING UP ONE AFTER ANOTHER. I WENT TO AN INTERNET SITE THAT HAS COMPLAINTS ABOUT VEHICLES AND FOUND THAT THERE ARE HUNDREDS OF OTHERS WITH THE SAME PROBLEMS ON THEIR 2002 FORD EXPLORERS OF ALL KINDS (XL, EDDIE BAUER, SPECIAL EDITION, ETC.). WHY HASN'T FORD DONE ANY RECALLS FOR THESE PROBLEMS? DOES IT REQUIRE MULTIPLE INJURIES OR EVEN DEATH FOR THEM TO TAKE RESPONSIBILITY???
