Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported May 08, 2008
Location BOONVILLE, MO
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train, Suspension

I PURCHASED A PRE-OWNED 2002 FORD EXPLORER AT THE END OF 2007. AT THE TIME OF PURCHASE, THE VEHICLE HAD JUST UNDER 60,000 MILES. AROUND 65,000 I BEGAN TO HEAR A HIGH PITCHED HOWLING SOUND COMING FROM THE REAR OF THE VEHICLE. I HAD THE NOISE INVESTIGATED AND HAD BOTH REAR WHEEL BEARINGS REPLACED AS A RESULT. THIS DID NOT, HOWEVER, SOLVE THE PROBLEM. THE NOISE CONTINUED AND INTENSIFIED. RECENTLY, THE SOUND BEGAN TO BE ACCOMPANIED BY A LOW GRINDING SOUND AND A DEFINITELY PERCEPTIBLE 'DRAGGING' AFFECT. THIS HAPPENED JUST SHY OF 80,000 MILES. AFTER EXTENSIVE RESEARCH, MY PROBLEM HAS BEEN RE-DIAGNOSED AS A REAR DRIVE TRAIN/AXLE PROBLEM. I HAVE ALSO RECENTLY DISCOVERED THAT THIS IS A PERSISTENT PROBLEM WITH THIS MAKE/MODEL, BUT FORD IS REFUSING TO ACKNOWLEDGE/ACCEPT RESPONSIBILITY FOR THE PROBLEM AND THE POTENTIAL SAFETY CONCERNS ASSOCIATED WITH THE REAR AXLE SEIZING UP DURING NORMAL OPERATION. THIS LINK: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/DRIVETRAIN/REAR_DIFFERENTIAL_PROBLEMS.SHTML REPRESENTS A LIST OF ONGOING COMPLAINTS RELATIVE TO THIS PARTICULAR ISSUE.

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