Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported May 26, 2008
Location MONROE, MI
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

PURCHASED VEHICLE USED IN APRIL 2007 - VEHICLE WAS CERTIFIED BY THE DEALER PRIOR TO THE PURCHASE, I INSPECTED THE VEHICLE AND TEST DROVE IT. THERE WERE NO ISSUES AT THIS TIME. OVER THE LAST 3 MONTHS, BOTH REAR COIL SPRINGS ARE BROKEN. THE RIGHT SIDE IS BROKEN IN MULTIPLE PIECES AND DAMAGED THE STRUT. I HAVE DONE ZERO TOWING / HAULING ANYTHING OTHER THAN PEOPLE. THE VEHICLE IS DIFFICULT TO HANDLE WHEN YOU HIT A BUMP IN THE ROAD - FEELS LIKE YOU ARE GOING TO LOSE CONTROL. I HAVE NO IDEA WHEN THEY ORIGINALLY CRACKED/BROKE. I NOTICED A LOUD NOISE IN THE REAR AND FINALLY DID SOME ONLINE RESEARCH AND THEN TOOK IT TO A SHOP. A VERY EXPENSIVE REPAIR.

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