Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jun 05, 2008
Location TOLEDO, OH
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

WELL, THE WIFE BOUGHT THIS PRE OWNED 2002 FORD EXPLORER. 10 MONTHS AGO. WE STARTED GETTING ROAD NOISE AFTER AN OIL CHANGE AND TIRE ROTATION. I THOUGHT THE NOISE WAS COMING FROM THE REAR TIRES BEING CUPPED, AND PLACED ON THE FRONT. WE LET THAT GO, I THEN TOLD THE WIFE TO GO GET NEW TIRES. THEY TELL HERE AFTERWARDS, THAT BOTH REAR COIL SPRINGS ARE BROKEN, AND WOULD BE $660.00 DOLLARS TO FIX. SO I TOLD HER, TO JUST BRING THE EXPLORER TO ME, ILL FIX IT. SO AFTER A DAY OF WEB SEARCHES I FIND THIS IS A COMMON PROBLEM FOR THIS MAKE AND MODEL, JUST LIKE THE MAN AT TIREMAN SAID. AND THESE COIL SPRINGS ARE OF COURSE MADE IN CHINA. THIS COULD BE VERY DANGEROUS, I ALWAYS FELT THE REAR END SWAY WHEN GOING OVER SPEED BUMPS AT 10 MPH. AND NEVER KNEW THE SPRINGS WERE BROKEN FOR ALMOST A YEAR. AND NOBODY ELSE I READ ABOUT ONLINE KNEW, UNTIL A MECHANIC TOLD THEM AFTER OTHER REPAIRS WERE BEING DONE. I JUST HOPE THIS DOESN'T COST SOMEONE THEIR LIFE CHANGING LANES ONE THE EXPRESSWAY, GOING 65 MPH FROM THE REAR END GETTING SLOPPY AND ROLLING OVER. ALL BECAUSE FORD PUT CHEAP REAR COIL SPRING ON THEIR EXPLORERS. IF U SEARCH FORD COIL SPRINGS, IT LOOKS LIKE ALL THEIR MAKES AND MODELS HAVE THIS MAJOR PROBLEM. THIS COULD BE FIRESTONE TIRES ALL OVER AGAIN FOR FORD.

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