Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jun 18, 2008
Location CASTALIA, OH
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

SEVERE WHEEL BEARING ISSUES SINCE DAY ONE. HUB ASSEMBLY MADE LOUD NOISE AND THE WHEELS MAY HAVE FELL OFF BECAUSE OF POOR DESIGN OF BEARING ASSEMBLY. MATHEWS FORD ASSURED US IT WAS NORMAL FOR 4X4 EXPLORERS TO MAKE SUCH NOISE, AND HAVE NOT REVISITED THE PROBLEM FROM 2002 UNTIL NOW. BEARINGS WERE CHECKED ON ROUTINE MAINTENANCE ON JUNE 17 2008 AND WERE FOUND TO BE FAILING ACCORDING TO MATHEWS FORD MECHANIC. AT 52,000 MILES THE FRONT WHEEL BEARINGS AND SPINDLE WERE REPLACED DUE TO THIS DEFECT.

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