Auto Recalls for Consumers

FORD EXPLORER Problems with Electrical System, Power Train, Structure

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Aug 08, 2008
Location SAN ANGELO, TX
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain 4-Wheel Drive
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

PURCHASED A 2002 FORD EXP EDDIE BAUER ED USED WITH 35,000 MILES. TRANSMISSION HAD TO BE REPAIRED WITHIN 3 WEEKS DUE TO 4WD MALFUNCTION COVERED BY WARRANTY. PASSENGER SIDE WINDOW MOTOR ASSEMBLY HAS BEEN REPLACED ONCE, AND WINDOW REGULATOR HAS BEEN REPLACED ONCE, AND IS IN NEED OF A SECOND REPLACEMENT. TOOK TO LOCAL DEALERSHIP AND WAS TOLD WINDOW WAS NOT MEANT TO BE LOWERED HALFWAY. THE REAR HATCH HAS ALSO CRACKED COMPLETELY DOWN FROM WINDOW TO LOWER PANEL. DEALERSHIP WILL NOT ACKNOWLEDGE ISSUES WITH THIS OCCURRING, BUT UPON FURTHER RESEARCH HAVE FOUND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE MAKE AND MODEL. OVERDRIVE LIGHT BLINKS CONTINUOUSLY AND DEALERSHIP REPORTS IT TO BE A MALFUNCTIONING ELECTRICAL SWITCH REPAIR COST AT AROUND $400. HAVE CONTINUED TO DRIVE VEHICLE, BUT WILL NO LONGER DRIVE VEHICLE AFTER DISCOVERING THAT THIS IS A PRECURSOR TO TRANSMISSION FAILURE. MAY POSSIBLY TRADE-IN THIS VEHICLE AND LOSE MONETARY VALUE FOR PRIVATE SALE. WILL NOT BE RESPONSIBLE FOR SELLING THIS VEHICLE TO A PRIVATE PARTY AND RISK INJURY TO NEXT OWNER. SHAME ON FORD FOR NOT TAKING CARE OF THEIR CUSTOMERS.

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