Auto Recalls for Consumers

FORD EXPLORER Problems with Structure, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Oct 18, 2008
Location HIGHLAND FALLS, NY
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Structure, Suspension

ON 10-14-2008, TOOK VEHICLE IN FOR ROUTINE NYS VEH INSPECTION. MIDAS MECH INFORMED ME THAT A 5 INCH PIECE SNAPPED OFF AT THE BOTTOM OF THE PASS SIDE REAR COIL SPRING . YOU COULD SEE THAT THE COIL SPRING WASN'T SEATED RIGHT ANYMORE. VEHICLE MILEAGE WAS APPROX 66,400. NEVER USED OFF ROAD. MECH INFORMED ME THAT 2002 FORD EXPLORERS ARE NOTORIOUS FOR DEFECTIVE WHEEL HUBS (WHICH IS TRUE BECAUSE I RECENTLY JUST REPLACED BOTH ABOUT 1000 MI AGO AT $1400) AND FOR THE STRUT COIL OVER SPRINGS SNAPPING. ENOUGH ALREADY!! WHEN WILL THE GOV MAKE FORD OWN UP TO DESIGN AND SAFETY FAILURES !!!??? I COULD HAVE BEEN TRAVELING ON THE HIGHWAY WHEN THIS COIL SPRING PIECE SNAPPED OFF AND COULD HAVE PUNCTURED THE TIRE OR THE BRAKE LINE OR THE FUEL TANK!!

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