Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Dec 20, 2009
Location SAVAGE, MN
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

I TOOK MY 2002 FORD EXPLORER WITH 67K MILES ON IT TO THE DEALER FOR A RECALL. THEY OFFERED A FREE INSPECTION OF WHICH THEY INFORMED ME THE RIGHT REAR SPRING WAS BROKEN. THERE WAS NO INDICATION IT WAS BROKEN WHILE DRIVING THE VEHICLE, SO THERE IS NO WAY OF KNOWING WHEN IT BROKE. THE PROBLEM WILL BE CORRECTED BY REPLACING THE SPRING. NO IMPROVED SPRING PART NUMBER WAS AVAILABLE FOR FORD, SO I EXPECT IT TO BREAK AGAIN IN ABOUT 70K MILES IF I BUY A NEW FORD SPRING.

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