Auto Recalls for Consumers

FORD EXPLORER Problems with Power Train

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jan 13, 2010
Location PLEASANT VIEW , TN
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain Not Specified
Fuel type Gas
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Power Train

TL CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE RPM'S INCREASED EXCESSIVELY HIGH. THERE WAS A NO POWER RESPONSE WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TRANSMISSION WAS REPLACED. IN ADDITION, ON A SEPARATE OCCASION THE IDENTICAL FAILURES OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 61,299. THE CURRENT MILEAGE WAS 155,000. UPDATED 2/17/10 THE CONSUMER STATED THE TRANSMISSION WAS NOT SHIFTING INTO 3RD GEAR. THE TRANSMISSION WAS REPLACED TWICE. UPDATED 02/22/10.

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