Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Mar 02, 2010
Location GARDNER, KS
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

WHEN I TOOK MY 2002 FORD EXPLORER V8 INTO THE SHOP TO GET NEW TIRES I WAS TOLD THAT MY REAR COIL SPRING IS BROKE AND WOULD NEED TO BE REPLACED. I HAVE NEVER BEEN OFF ROAD WITH MY VEHICLE AND ONLY DRIVE MOSTLY HIGHWAY. I WAS TOLD BY THE MECHANIC THAT THIS IS COMMON FOR MY VEHICLE AND I SHOULD FILE A COMPLAINT. I HAD NO IDEA IT BROKE OR HOW IT DID BUT MY CAR STARTED LEANING TO ONE SIDE. I HAVE SMALL CHILDREN THAT NEED TO BE IN A SAFE AND DEPENDABLE VEHICLE. THERE NEEDS TO BE A REALL DONE FOR THIS ISSUE BEFORE THERE IS SERIOUS INJURIES. MY VEHICLE HAS 115K MILES.

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