Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Nov 10, 2010
Location CLINTON, MD
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain 4-Wheel Drive
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

DURING THE 90,000 MILE SERVICING OF THIS VEHICLE, IT WAS DISCOVERED THAT THE REAR COIL SPRINGS ON OUR 2002 FORD EXPLORER XLT HAD RUSTED COMPLETELY THROUGH AND NEEDED TO BE REPLACED. WE DO NOT RESIDE IN A COASTAL AREA RESULTING IN EXPOSURE TO THE SALTY OCEAN SPRAY NOR DO WE DRIVE THIS VEHICLE IN OFF ROAD SITUATIONS THAT WOULD CAUSE WATER TO ACCUMULATE UNDER THE VEHICLE. FOR THESE REASONS THERE IS NO APPARENT CAUSE FOR THE COIL SPRINGS TO PREMATURELY RUST THROUGH. I DON'T WANT TO THINK WHAT WOULD HAVE HAPPENED TO MY WIFE OR I IF THESE SPRINGS WOULD HAVE FALLEN COMPLETELY OFF WHILE THE VEHICLE WAS BEING OPERATED.

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