Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Sep 07, 2011
Location INDIAN RIVER, MI
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Suspension

THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED HE NOTICED THAT THE FRONT TIRES WERE WEARING EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER COIL SPRING WAS FRACTURED, CAUSING THE EXCESSIVE TREAD WEAR. THE VEHICLE WAS NOT REPAIRED. BOTH REAR COIL SPRINGS ALSO FRACTURED SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 96,000. THE VIN WAS UNAVAILABLE.

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