Auto Recalls for Consumers

FORD EXPLORER Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Jul 28, 2012
Location BETHLEHEM, PA
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

REAR COIL SPRINGS ARE RUSTED AND CRACKING, PIECE FELL OFF. IT APPEARS THAT INADEQUATE OR DEFICIENT METAL WAS USED. MECHANIC SAYS VERY RARE FOR COIL SPRINGS TO RUST LIKE THIS, SPRINGS LOOK AS THOUGH THEY HAVE BEEN IN A JUNK YARD FOR 30 YEARS.THIS VEHICLE IS A FAMILY CAR, NOT USED FOR OFF-ROADING AND KEPT IN A GARAGE. ACCORDING TO MY RESEARCH MANY OTHER OWNERS HAVE HAD THE SAME ISSUE, SOME HAVE EVEN HAD THE PIECES PUNCTURE TIRES CAUSING A BLOWOUT WHILE DRIVING. I CAN ONLY ASSUME THAT FORD IS NOT CONCERNED WITH CONSUMER SAFETY, BUT ONLY WITH THEIR OWN PROFITS AND ARE WAITING FOR PEOPLE TO DIE BEFORE TAKING RESPONSIBILITY. THIS IS JUST ONE OF MANY ISSUES WITH THIS MODEL AND FORD NEEDS TO STEP UP.

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