Auto Recalls for Consumers

FORD EXPLORER Problems with Steering, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Dec 11, 2001
Location VICTORIA, TX
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Automatic
Drivetrain Rear Wheel Drive
Fuel type Gas
Occurences 3
Crash involved
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Steering, Suspension

WHILE DRIVING, CONSUMER WOULD HEAR POPPING NOISES COMING FROM LEFT FRONT END. DEALER CHECKED AND REPAIRED STEERING COLUMN SHAFT. PROBLEM NOT RESOLVED. TOOK BACK TO DEALER AND STEERING COLUMN ASSEMBLY WAS REPLACED. HOWEVER, PROBLEM WAS NOT RESOLVED. TOOK VEHICLE BACK AGAIN AND LEFT FRONT WHEEL HUB ASSEMBLY WAS REPLACED. NOTHING SOLVED THE PROBLEM. MECHANIC COULD NOT RESOLVE IT. MANUFACTURER IS WORKING ON SOLUTION.

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