Auto Recalls for Consumers

FORD EXPLORER Problems with Steering, Suspension

 
Auto Recalls For Consumers

2002 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2002 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (3262 Complaints)
Date reported Oct 23, 2002
Location MCDONOUGH, GA
Manufacturer Ford Motor Company
Vehicle 2002 FORD EXPLORER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 0
Crash involved
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Steering, Suspension

THE OWNER STATES THE TRUCK VEERS SIDE TO SIDE NOT KEEPING A STRAIGHT DIRECTION. TRUCK HAS BEEN IN THE SHOP (8) TIMES FOR PROBLEMS WITH THE FRONT END OR STEERING. THE PARTS WERE REPLACED FROM THE STEERING TO A COMPLETE RACK AND PINION WITH DEFECT NOT CORRECTED. AN ENGINEER FROM FORD HAS ALSO INSPECTED THE TRUCK AND HAS DETERMINED THAT THERE IS NO PROBLEM. THE DEALERSHIP IS INSISTING THAT THE OWNER COME PICK THE TRUCK UP IN THE SAME CONDITION. PLEASE DESCRIBE DETAILS. MR

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