Auto Recalls for Consumers

CADILLAC CTS - 2003 CADILLAC CTS Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 227 complaints filed for the 2003 CADILLAC CTS

Below is a list of complaints & problems filed against the 2003 CADILLAC CTS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2003 CADILLAC CTS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (22) Equipment (7) Power Train (20) Service Brakes Hydraulic (26) Traction Control System (2)
Communications (1) Exterior Lighting (37) Seat Belts (1) Steering (21) Unknown Or Other (7)
Electrical System (21) Fuel System Gasoline (6) Seats (2) Structure (16) Vehicle Speed Control (20)
Electronic Stability Control (12) Fuel System Other (2) Service Brakes (7) Suspension (12) Visibility (7)
Engine (9) Other (1) Service Brakes Air (2) Tires (8) Wheels (2)
Engine And Engine Cooling (41)

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ComplaintDescription

AIR BAGS

6/7/2010 - TRENTON , NJ
TL CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT IN DECEMBER 2009 WHILE DRIVING AT A SLOW SPEED, SHE APPLIED THE BRAKES AND THEY FAILED TO OPERATE. SHE HAD THE BRAKES REPAIRED AT HER EXPENSE. THE CONTACT WAS CURRENTLY TRYING TO GET REIMBURSED BECAUSE SHE BELIEVED RECALL 10V105000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS).IS RELATED TO THE FAILURE. THE CONTACT ALSO STATED THAT THE PLASTIC CONTAINMENT MODULE FOR THE AIR BAGS PROTRUDED OUTWARD AND WAS A SAFETY CONCERN. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY,T HE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE RADIO ONLY RECEIVED ONE CHANNEL. IN ADDITION, THE MOON ROOF MADE A GROANING NOISE AND OPENED WHENEVER THE VEHICLE WAS TURNED OFF. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.

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EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

6/7/2010 - TRENTON , NJ
TL CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT IN DECEMBER 2009 WHILE DRIVING AT A SLOW SPEED, SHE APPLIED THE BRAKES AND THEY FAILED TO OPERATE. SHE HAD THE BRAKES REPAIRED AT HER EXPENSE. THE CONTACT WAS CURRENTLY TRYING TO GET REIMBURSED BECAUSE SHE BELIEVED RECALL 10V105000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS).IS RELATED TO THE FAILURE. THE CONTACT ALSO STATED THAT THE PLASTIC CONTAINMENT MODULE FOR THE AIR BAGS PROTRUDED OUTWARD AND WAS A SAFETY CONCERN. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY,T HE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE RADIO ONLY RECEIVED ONE CHANNEL. IN ADDITION, THE MOON ROOF MADE A GROANING NOISE AND OPENED WHENEVER THE VEHICLE WAS TURNED OFF. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.

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SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS

6/7/2010 - TRENTON , NJ
TL CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT IN DECEMBER 2009 WHILE DRIVING AT A SLOW SPEED, SHE APPLIED THE BRAKES AND THEY FAILED TO OPERATE. SHE HAD THE BRAKES REPAIRED AT HER EXPENSE. THE CONTACT WAS CURRENTLY TRYING TO GET REIMBURSED BECAUSE SHE BELIEVED RECALL 10V105000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS).IS RELATED TO THE FAILURE. THE CONTACT ALSO STATED THAT THE PLASTIC CONTAINMENT MODULE FOR THE AIR BAGS PROTRUDED OUTWARD AND WAS A SAFETY CONCERN. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY,T HE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE RADIO ONLY RECEIVED ONE CHANNEL. IN ADDITION, THE MOON ROOF MADE A GROANING NOISE AND OPENED WHENEVER THE VEHICLE WAS TURNED OFF. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.

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SERVICE BRAKES, HYDRAULIC

5/12/2010 - WEST GRANBY, CT
I HAVE A 2003 CTS SINCE NEW. THE BRAKES ALMOST COMPLETELY FAILED LAST WEEK. NO DASH LIGHT CAME ON. THE PROBLEM IS EASILY SEEN. ONE OF THE LINES FROM THE MASTER CYLINDER GOING TO THE ABS UNIT BADLY CORRODED AT THE LOWEST POINT IN ITS RUN WHERE THE LINE IS SUPPORTED. THE LINE AWAY FROM THE SUPPORT IS IN GOOD SHAPE SO IT LOOKS LIKE YOU HAVE A DESIGN FLAW OR IMPROPERLY IMPLEMENTED DESIGN WITH THAT SUPPORT. I WAS EXTREMELY LUCKY AND EXTREMELY DISAPPOINTED. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND MOST OF THE UNDERSIDE BODY AND HARDWARE LOOKS ALMOST NEW. MY DEALER SAYS THEY HAVE REPLACED A NUMBER OF CTS BRAKE LINES. YOU HAVE A PROBLEM I HAD A LOT OF TROUBLE WITH THE CTS WHEN IT WAS NEW AS YOU SHOULD BE ABLE TO SEE FROM YOUR RECORDS. ALTHOUGH REPLACED THE REAR DIFFERENTIAL STILL HOWLS. I EXPECTED BETTER FROM CADILLAC. WITH THAT SAID I THINK GM OUGHT TO DO SOMETHING ABOUT THE CTS BRAKE LINES.

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SERVICE BRAKES, HYDRAULIC

5/3/2010 - LANSING, MI
POSSIBLY DUE TO REDUCED BRAKE FLUID LEVELS THE BRAKE PEDAL ON MY 2003 CADILLAC CTS WENT DOWN TO THE FLOOR, AT WHICH POINT THE BRAKE PEDAL ARM BECAME STUCK BEHIND A PLASTIC UNDER DASH TRAY, RESULTING IN REDUCED BRAKE PEDAL TRAVEL AND NO BREAKING. LUCKILY, THIS ISSUE WAS DISCOVERED WHILE AT SLOW SPEEDS (BACKING OUT OF DRIVEWAY), SO THE VEHICLE COULD BE MANUALLY STOPPED. THE BRAKE PEDAL WAS DISLODGED FROM THE OBSTRUCTION, WHICH WAS EASY WHILE THE CAR WAS STOPPED AND THE OPERATOR COULD LEAN UNDER THE DASH AND MOVE THE PEDAL. AT SPEED, IT WOULD HAVE BEEN NEARLY IMPOSSIBLE TO MOVE THE PEDAL. BRAKE SYSTEM WAS BLED AND ADDITIONAL FLUID ADDED TO REDUCE BRAKE PEDAL TRAVEL. PROBLEM HAS NOT RECURRED AS A RESULT.

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SERVICE BRAKES, HYDRAULIC

4/7/2010 - BRIDGEWATER , MA
WHILE DRIVING IN FRAMINGHAM MASSACHUSETTS, THE FRONT BRAKES SUDDENLY FAILED MAKING THE CR VERY HARD TO STOP AND ALMOST CAUSING AN ACCIDENT. A BRAKE SHOP CHECKED THE CAR AND CONFIRMED THAT THE BRAKE HOSE AND BROKEN LOOSE LEAVING ME WITHOUT ANY FRONT BRAKES. IT COST $800 TO REPAIR THE BRAKE SYSTEM AND I FEEL THAT GM SHOULD REFUND ME THAT MONEY AND ALSO CHECK MY CAR TO ENSURE THAT MY BRAKES ARE NOT AT RISK OF FAILING AGAIN.

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SERVICE BRAKES, HYDRAULIC

3/26/2010 - EVERETT, WA
THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT HAD DRIVEN 20 MILES AT APPROXIMATELY 40 MPH, WHEN SHE ATTEMPED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE SHE WAS INFORMED THAT THE BRAKES WERE CORRODED DUE TO SALTY ROAD CONDITIONS. ALTHOUGH SHE HAD RECENTLY HAD THE BRAKE PADS REPLACED. THE ENTIRE BRAKE LINE WAS REPLACED AT THE DEALERSHIP.THE CONTACT HAS NOTICED NO BRAKING FAILURES SINCE THE REPAIR. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE-RELATED RECALLS AND SHE WAS THEREFORE DENIED REIMBURSEMENT. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000

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SERVICE BRAKES, HYDRAULIC

3/15/2010 - ROCHESTER HILLS, MI
2003 CADILLAC SAFETY ISSUES: PREMATURE AND RAMPANT FAILURE OF THE EBCM - ELECTRONIC BRAKE CONTROL MODULE. IT IS WIDELY KNOWN THESE MODULES FAIL AND CANNOT BE REBUILT. DEALER COST IS OVER $500 WITH MOST DEALERS CHARGING MORE THAN $750. PREMATURE AND RAMPANT FAILURE OF THE REAR CENTER BRAKE LIGHT. GM EVEN ADMITTED FAILURE OF THE NEON LIGHTS USED FOR THIS APPLICATION AND QUICKLY SWITCHED TO A RELIABLE LIGHT MEDIA. REPLACEMENTS RANGE FROM $250 USED (IF YOU CAN FIND ONE THAT WORKS) TO $500 RETAIL AT GM. BOTH OF THESE UNITS ARE KNOWN HIGH FAILURE ITEMS AND BOTH COST A FORTUNE THROUGH YOUR LOCAL GM DEALER.

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STEERING

3/9/2010 - LEXINGTON, NC
TL CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT WAS DRIVING BETWEEN 65 AND 73 MPH WHEN THE STEERING WHEEL TURNED SHARPLY TO THE LEFT. THE WEATHER WAS NOT A FACTOR. THE STEERING WHEEL BECAME DIFFICULT TO TURN FOR APPROXIMATELY 15 SECONDS. HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING FOR THE SECOND TIME, AS A RESULT OF POWER STEERING FAILURE. THE DEALER COULD NOT DUPLICATE THE FAILURE ON TWO OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 87,000.

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ENGINE AND ENGINE COOLING

3/9/2010 - FORD HEIGHTS, IL
TL CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 60 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE HAS OCCURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND THAT THE CALL VOLUME HAD NOT ACCUMULATED ENOUGH TO ISSUE A RECALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 104,060.

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