Auto Recalls for Consumers

CHRYSLER TOWN AND COUNTRY Problems with Electrical System, Fuel System Gasoline

 
Auto Recalls For Consumers

2003 CHRYSLER TOWN AND COUNTRY Problems & Complaints

Read complaint(s) filed for the 2003 CHRYSLER TOWN AND COUNTRY. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 CHRYSLER TOWN AND COUNTRY by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (239 Complaints)
Date reported Aug 17, 2009
Location WEAVERVILLE, NC
Manufacturer CHRYSLER LLC
Vehicle 2003 CHRYSLER TOWN AND COUNTRY
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

OUR 2003 CHRYSLER TOWN AND COUNTRY EX MODEL WHICH HAS BEEN WELL MAINTAINED WITH PERIODIC MAINTENANCE, WAS BEING DRIVEN AT HIGHWAY SPEED WHEN THE ENGINE BEGAN TO SHUDDER AND ENGINE LIGHT ILLUMINATED. A STRONG ODOR OF GASOLINE WAS PRESENT, SO THE VAN WAS TOWED TO A LOCAL GARAGE. THE ORIGINAL DIAGNOSIS WAS A BAD FUEL INJECTOR (AT 99,700 MILES, NOT TOTALLY ABNORMAL). WE HAD A NEW INJECTOR INSTALLED, HOWEVER ON THE WAY HOME THE SAME ISSUE RECURRED. THE SHOP THEN SAID THE COMPUTER GAVE A HUGE LIST AND WAS LIKELY DEFECTIVE. WE HAD THE CAR TOWED TO THE LOCAL CHRYSLER DEALER. AT THE DEALER, THEY AGREED, AND REPLACED THE COMPUTER, HOWEVER THE PROBLEM WAS STILL PRESENT. THE ELECTRICAL TECHNICIAN, THEN SPENT 2 DAYS TRACING THE PROBLEM. AS IT TURNS OUT THERE WERE ABOUT 8 OR 9 OF THE 12 WIRES IN THE FUEL INJECTOR WIRING HARNESS WERE BARE AND SHORTING TOGETHER CAUSING THE CAR TO RUN BADLY, AND POLLUTING THE OIL WITH FUEL IN THE PROCESS. THERE IS AN OBVIOUS BEND IN THE WIRE AT THE POINT WHERE THE BARE WIRES WERE IN THE HARNESS. THIS HARNESS IS HIDDEN FROM VIEW BY A PROTECTIVE SLEEVE, AND THERE WERE NO CUTS IN THE SLEEVE. THE DEALER STATED THAT OUR VAN PROVIDED THEM WITH THE INFORMATION NEEDED TO FIX 3 OTHER VANS THEY COULDN'T FIX BEFORE. THE BARE WIRING RUINED OUR PCM, AND IN THE PRESENCE OF THE EXTRA FUEL VAPORS, WAS EXTREMELY DANGEROUS, BASICALLY A BOMB WAITING FOR THE RIGHT SPARK. BECAUSE THIS PROBLEM WAS FOUND IN OTHER VEHICLES, AND IT IS A MAJOR SAFETY ISSUE, I BELIEVE IT WARRANTS INVESTIGATION, AND A POSSIBLE RECALL FOR ALL VANS WITH THIS SAME ENGINE HARNESS. CHRYSLER WAS NO HELP IN RESOLVING THE ISSUE, WHICH IN MY VIEW WAS EITHER AN INSTALLATION ERROR OR FAULTY PART. ALTHOUGH, THERE WAS NO EXTERNAL PROPERTY DAMAGE, THE FAULTY PART COST ME $1400.00 IN REPAIRS AND THE LOSS OF USE FOR 2 1/2 WEEKS. THE WIRING HARNESS IS AVAILABLE AT MY HOME, AND I WILL BE HAPPY TO SEND IT UPON REQUEST.

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