Auto Recalls for Consumers

FORD EXPLORER Problems with Seats

 
Auto Recalls For Consumers

2003 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2003 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (1121 Complaints)
Date reported Apr 08, 2004
Location NOVI, MI
Manufacturer Ford Motor Company
Vehicle 2003 FORD EXPLORER
Transmission Automatic
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Seats

CONSUMER HAD TO HAVE THE SPRING ON THE SECOND SET OF SEATS REPAIRED BECAUSE IT WAS EXTREMELY TIGHT. EVEN AFTER THE ADJUSTMENT THE SPRING WAS STILL TOO TIGHT/STRONG. CONSUMER WENT TO A FORD DEALER AND EXPLAINED TO HIM JUST WHAT THE PROBLEM WAS. CONSUMER WAS TOLD BY FORD THAT HE SHOULD CALL NHTSA AND COMPLAIN. CONSUMER PULLED THE LEVEL TO ADJUST THE SEAT, AND THE SEAT CAME DOWN WITH SO MUCH FORCE THAT IT SPLIT. CONSUMER STATED THIS WAS DANGEROUS BECAUSE IF A CHILD WOULD PULLED THE LEVEL HE OR SHE WOULD CERTAINLY BE INJURED.

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