Auto Recalls for Consumers

FORD EXPLORER Problems with Parking Brake, Power Train

 
Auto Recalls For Consumers

2003 FORD EXPLORER Problems & Complaints

Read complaint(s) filed for the 2003 FORD EXPLORER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 FORD EXPLORER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (1121 Complaints)
Date reported Jun 29, 2010
Location DALLAS, GA
Manufacturer FORD MOTOR COMPANY
Vehicle 2003 FORD EXPLORER
Transmission Not Specified
Drivetrain 4-Wheel Drive
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 2
Deaths 0
Source NHTSA Website
All Complaints

I HAVE A 2003 FORD EXPLORER. I HAVE HAD SEVERAL INCIDENTS OF IT NOT EASILY CHANGING FROM PARK TO REVERSE, AND REVERSE TO PARK. LAST NIGHT, I WAS UNLOADING SOME ITEMS FROM THE EXPLORER. THE CAR WAS IN PARK, AND THE EMERGENCY BRAKE WAS ENGAGED. I WAS STANDING IN THE RIGHT SIDE PASSENGER DOORWAY. I REACHED OVER TO TURN OFF THE IGNITION. UPON TURNING IT OFF, THE EXPLORER IMMEDIATELY BEGAN TO ROLL INTO REVERSE. MY MOTHER WAS SITTING IN THE BACKSEAT AT THIS TIME AS WELL AS MY TWO BABIES, WHO WERE STRAPPED IN THEIR CAR SEATS. MY DRIVEWAY IS AN INCLINE, SO THE EXPLORER ROLLED BACKWARDS. I TRIED TO RUN WITH IT AS I WAS TRAPPED IN THE DOORWAY. THE EXPLORER GAINED SPEED GOING DOWN THE DRIVEWAY, CAUSING ME TO BE KNOCKED DOWN, UNSURE OF WHETHER OR NOT I WAS ABOUT TO BE RUN OVER, OR WHETHER MY MOM AND CHILDREN WERE GOING TO BE INJURED. I WAS THROWN DOWN, LANDED ON MY BUTTOCKS WHICH HAS CAUSED SEVERE BRUISING, HIT MY HEAD ON THE CONCRETE, AND WAS LEFT WITH PAINFUL, OPEN CUTS ON MY LEFT ARM. MY MOTHER WAS TOSSED ABOUT CAUSING PAIN TO HER BACK. MY KIDS WERE THANKFULLY RESTRAINED IN THEIR CAR SEATS. THEY ROLLED BACKWARD INTO A NEIGHBOR'S YARD, THEN PROCEEDED TO ROLL FORWARD BACK ACROSS THE STREET INTO MY YARD. WHEN THE CAR FINALLY STOPPED, THE EMERGENCY BRAKE WAS STILL ENGAGED, AND THE GEAR SHIFT WAS STUCK BETWEEN PARK AND REVERSE. IT WOULD NOT COME OUT OF THIS POSITION. IT TOOK QUITE A LOT OF WORK TO GET THE CAR TO GO INTO REVERSE OR DRIVE SO THAT THE EXPLORER COULD BE PROPERLY MOVED. I AM VERY UPSET AT THE INCIDENT WHICH COULD HAVE LEFT MYSELF, MY KIDS, OR MY MOM CRITICALLY OR FATALLY INJURED. I AM VERY AFRAID TO DRIVE THIS VEHICLE NOW, AND I AM VERY AFRAID TO PARK IT. IF I HAD ANOTHER VEHICLE TO DRIVE RIGHT NOW, I CERTAINLY WOULD BE DRIVING IT INSTEAD OF THE FORD EXPLORER.

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