Auto Recalls for Consumers

JEEP GRAND CHEROKEE Problems with Seats

 
Auto Recalls For Consumers

2003 JEEP GRAND CHEROKEE Problems & Complaints

Read complaint(s) filed for the 2003 JEEP GRAND CHEROKEE. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 JEEP GRAND CHEROKEE by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (723 Complaints)
Date reported Mar 05, 2013
Location HOUSTON, TX
Manufacturer Chrysler Group LLC
Vehicle 2003 JEEP GRAND CHEROKEE
Transmission Not Specified
Drivetrain Rear Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source Consumer Letter
All Complaints
Complaint - Seats

2003 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO HEATED SEAT ELEMENTS RECALL NOTICE. THE CONSUMER STATED THE SEAT HEATER WAS NOT WORKING PROPERLY. HE BECAME AWARE OF THE RECALL AND HAD THE DEALER CHECK, BUT WAS INFORMED THAT HIS VEHICLE WAS ONE OF THE FEW THAT WAS NOT INCLUDED IN THE RECALL OF SEATS THAT POSED A DANGER OF CATCHING ON FIRE. THE CONSUMER STATED HE WAS LED TO BELIEVE, THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE THE HEATED SEAT ELEMENT POSED NO DANGER OF FIRE. HAVING BEEN LED TO BELIEVE THE PART POSED NO FIRE HAZARD, AND THAT IT MAY HAVE JUST WORN OUT, THE CONSUMER AGREED TO PAY THE COST TO REPLACE THE HEATED SEAT ELEMENT. HOWEVER, WHEN THE ELEMENT WAS REPLACED BY THE DEALER, IT WAS DISCOVERED THE PART WAS NOT WORN, BUT CLEARLY DAMAGED BY FIRE.

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